{"id":22746,"date":"2020-03-23T19:12:10","date_gmt":"2020-03-23T13:42:10","guid":{"rendered":"https:\/\/www.syscreations.ca\/?p=22746"},"modified":"2020-12-18T12:54:23","modified_gmt":"2020-12-18T12:54:23","slug":"free-ar-based-remote-assistance-tool-in-canada","status":"publish","type":"post","link":"https:\/\/www.syscreations.ca\/blog\/free-ar-based-remote-assistance-tool-in-canada\/","title":{"rendered":"Free AR-based Remote Assistance Tool in Canada to work remotely on MRO (Maintenance, repair, and operations) amid coronavirus outbreak"},"content":{"rendered":"\n

The situation developed by the coronavirus outbreak is getting worse very rapidly. It damages the day-to-day life of people and profitability of almost all businesses.  Many countries including the USA and Canada have already asked employers to implement work-from-home policy.<\/span><\/p>\n

However, challenges associated with remote work are affecting productivity and delivery speed dramatically. While many businesses can effectively overcome these challenges by using remote collaboration software for meeting and discussion, Field Service Engineers struggle the most to carry out effective remote inspection, maintenance, and troubleshooting amid costly and lack of feature-packed AR-based remote assistance tools.<\/span><\/p>\n

An AR-based remote assistance tool is so purposeful that it increases the productivity hours as well as service delivery speed by enabling Field Service Technicians to achieve quick troubleshooting and remote inspection.<\/span><\/p>\n

SyS Creations has been offering an AR-based remote assistance tool in Canada to SMEs and large enterprises. But considering the current situation created by COVID-19 and challenges businesses are facing to cope up with their remote workers and their productivity, <\/span>we are making this tool free to use till 30th April 2020.<\/b><\/p>\n

You can freely <\/span>contact us to get a free demo<\/a><\/strong><\/span> of it! Or if you want to know more about AR-based remote assistance tools and how it can rescue your business, keep reading this blog.<\/span><\/p>\n

What is an AR-based remote assistance tool?<\/b><\/h1>\n

AR-based remote assistance tool is the software or mobile app which works on the AR (Augmented Reality) technology. It allows Product Experts and Engineers to visually guide and collaborate with customers and other stakeholders including Field Engineers.<\/span><\/p>\n

Since experts can see the user situation in real-time, an AR-based remote assistance tool eliminates the mediocre support calls and improves response time. To use an AR-based remote assistance tool, all you need is a mobile app on smartphone or tablet.  These tools also support smart glasses.<\/span><\/p>\n

\"AR
Source: AR Reality News<\/span><\/p>\n

How does an AR-based remote assistance tool work?<\/b><\/h2>\n\n

If you and your team know the working of such an advanced tool, you can derive maximum benefits out of it. So, here how it works:<\/span><\/p>\n

AR-based remote assistance tools combine the video live streaming with the AR Technology. Unlike VR, AR appears in direct view of an existing environment and adds sound, video, and graphics.<\/span><\/p>\n

In other words, AR-based remote assistance tools allow customers to share their surrounding with the support team remotely and the support team can interact with the shared surrounding through their screen. By pinpointing things on this screen, the support team can guide the customers to solve errors.<\/span><\/p>\n

The fusion of live video streaming technology and AR technology develops a powerful and very useful solution for remote guidance.<\/span><\/p>\n

The features our free AR-based remote assistance tool does have:<\/b><\/h2>\n\n

We\u2019ve tied up with an industry-leading AR-based remote assistance tool provider. Meaning, the AR-based remote assistance solution we offer in Canada is equipped with many groundbreaking features. These features will alter the way Service Field Engineers & technicians work on MRO (Maintenance, repair and operations) practices.<\/span><\/p>\n \n

1. Current features:<\/b><\/h3>\n \n

\u21e2 Login:<\/b><\/h4>\n\n

You can download the mobile app from the Google PlayStore and Apple AppStore, but to use it, you\u2019ll need credentials which we will provide you once you provide us with your name, email IDs, device type, mobile number for registration, and company details.<\/span><\/p>\n

\u21e2 Video & voice call:<\/b><\/h4>\n\n

The solution we provide supports both video and voice calls to anywhere on earth.<\/span><\/p>\n

\u21e2 AR- Camera video sharing (One to One):<\/b><\/h4>\n\n

You can share your surroundings with anyone through live streaming.<\/span><\/p>\n

\u21e2 AR- drawing on screen from both sides<\/b>:<\/span><\/h4>\n\n

You and your collaborator can draw on your own screens which can be seen by both. This feature speeds up the understanding of the problems and solution delivery.<\/span><\/p>\n

\u21e2 Predefined 3D Annotation \u2013 Arrows for pin-pointing:<\/b><\/h4>\n\n

There are many predefined 3D annotations in the solution which facilitates you to pin-point seamlessly.<\/span><\/p>\n

\u21e2 Call history:<\/b><\/h4>\n\n

With just a single click, you can know the calls you and your team have made in the past.<\/span><\/p>\n

\u21e2 Contact listing:<\/b><\/h4>\n\n

For quick connection, you can add the contact details of your stakeholders in the Contact.<\/span><\/p>\n

\u21e2 Chat module:<\/b><\/h4>\n\n

The solution is armed with the chat module which lets you talk stakeholders through text messages. You can chat to them even when the live streaming is going on.<\/span><\/p>\n \n

2. Upcoming feature:<\/b><\/h3>\n \n

\u21e2 User management and dashboard:<\/b><\/h4>\n\n

This is the most anticipated feature and our solution will soon accommodate it. Thanks to this feature, you will be able to give access to other users. After giving access, you can monitor and control their activities from the dashboard.<\/span><\/p>\n \n

3. Advanced features:<\/b><\/h3>\n \n

\u21e2 Group call:<\/b><\/h4>\n\n

You can have a group call with a maximum of 4 people.<\/span><\/p>\n

\u21e2 Video recording:<\/b><\/h4>\n\n

You can record the unlimited video calls and play them later from the app itself in case you need to learn things again.<\/span><\/p>\n

Advantages of AR-based remote assistance tool:<\/b><\/h2>\n\n

Following are the game-changing advantages you can derive through an AR-based remote assistance tool in Canada amid coronavirus outbreak.<\/span><\/p>\n