{"id":24155,"date":"2020-07-16T20:03:05","date_gmt":"2020-07-16T14:33:05","guid":{"rendered":"https:\/\/www.syscreations.ca\/?p=24155"},"modified":"2020-12-18T07:53:23","modified_gmt":"2020-12-18T07:53:23","slug":"the-story-of-it-consulting-in-toronto","status":"publish","type":"post","link":"https:\/\/www.syscreations.ca\/blog\/the-story-of-it-consulting-in-toronto\/","title":{"rendered":"Bob has never thought that he could make his employees – productive and clients – happy, so easily!"},"content":{"rendered":"\n

We were busy summing up our work on our last working day of the year 2019.<\/span><\/p>\n

Our team was pleasantly relaxed even after a long tiring week because of the Christmas holidays already waiting for us with snow, family, gifts, tree lighting ceremonies and holiday movies.<\/span><\/p>\n\n

\"\"<\/span><\/center>\n\n

That\u2019s exactly how we were feeling!<\/span><\/p>\n

We were about to step out of our suite 1409. Many of us already did.<\/span><\/p>\n

Our client success manager-cum-business expert who directly communicates with clients received an email.<\/span><\/p>\n

It was from Bob who was running a manufacturing company in Toronto.<\/span><\/p>\n

Our client success manager read the message of Bob aloud as the majority of team members had already walked out.<\/span><\/p>\n

Bob had written,<\/span><\/p>\n

\u201cHey SyS Creations, I hate two things – typing long messages and IT.<\/span><\/p>\n

But the irony is, I am facing business challenges that can only be solved with IT and the business challenges are so many that I have to write more!<\/span><\/p>\n

Can you guys solve both these problems with your IT consulting service?\u201d<\/span><\/p>\n

That was the most honest and humorous message we had ever received from the client.<\/span><\/p>\n

\u201cLet me talk to Bob. You please enjoy the holidays.\u201d, our CEO – Parth Patel – said as he settled himself back on his workstation.<\/span><\/p>\n

Parth had already made his mind to talk to Bob the same evening. He himself replied to Bob.<\/span><\/p>\n

\n\n

\"\"<\/span><\/p>\n\n<\/center>\n\n

(We can\u2019t share the exact client communication. Hope, you understand!)<\/span><\/p>\n

Bob very soon joined Parth on a video meeting.<\/span><\/p>\n

Bob appreciated how quickly his requirement got answered by the CEO himself!<\/span><\/p>\n

(That\u2019s how actually we work. We don\u2019t have salespersons. Always our senior and experienced team members talk to our clients.)<\/span><\/p>\n

After a formal introduction, they talked about business.<\/span><\/p>\n

Parth asked Bob a few questions to know his requirements in a better way.<\/span><\/p>\n