{"id":24418,"date":"2024-01-29T22:55:00","date_gmt":"2024-01-29T22:55:00","guid":{"rendered":"https:\/\/www.syscreations.ca\/?p=24418"},"modified":"2024-01-29T20:46:32","modified_gmt":"2024-01-29T20:46:32","slug":"intelligent-process-automation","status":"publish","type":"post","link":"https:\/\/www.syscreations.ca\/blog\/intelligent-process-automation\/","title":{"rendered":"A Detailed Guide to Intelligent Process Automation [Use Cases, Pros &#038; Cons, Implementation Guide, and Best Practices]"},"content":{"rendered":"\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\"><strong>Intelligent process automation is more than just a process and approach!<\/strong><\/span><\/strong><\/p>\n\n\n\n<p>What is the ultimate goal of the enterprises?<\/p>\n\n\n\n<p>\u2018Achieve high productivity with minimum resources!\u2019<\/p>\n\n\n\n<p>At ground level, this goal can never be achieved without automating the tasks.<\/p>\n\n\n\n<p>When an enterprise automates a simple \u2018parts ordering\u2019 task,&nbsp;<\/p>\n\n\n\n<ul><li>It reduces more than 80% of workforce dependency&nbsp;<\/li><li>It increases more than 90% of task accuracy&nbsp;<\/li><li>It speeds up the process by 3X<\/li><\/ul>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Meaning, that the enterprise achieves high productivity with minimum resources!&nbsp;<\/span><\/p>\n\n\n\n<p>However, automating a task requires a hand-picked approach, powerful technologies as well as expertise in the same.&nbsp;<\/p>\n\n\n\n<p>And things get more complicated when you wish to automate a whole process.&nbsp;<\/p>\n\n\n\n<p>But don\u2019t worry, in this blog, we have shared everything about it \u2013 especially, intelligent process automation.&nbsp;<\/p>\n\n\n\n<h2><strong>Get to Know Major Terminologies of Automation Solutions<\/strong><\/h2>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">There are major 3 terminologies of automation.<\/span><\/p>\n\n\n\n<ul><li>Business process automation<\/li><\/ul>\n\n\n\n<ul><li>Robotic process automation<\/li><\/ul>\n\n\n\n<ul><li>Intelligent process automation<\/li><\/ul>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Each of them has a different goal, complexity, and ROI.<\/span><\/p>\n\n\n\n<p>So, to understand what actually intelligent process automation is \u2013 you first have to understand the other two terminologies.<\/p>\n\n\n\n<h2><strong>A Quick Guide to Business Process Automation vs Robotic Process Automation<\/strong><\/h2>\n\n\n\n<center><table border=\"1px\">\n<tbody>\n<tr style=\"background: black; color: white;\">\n<td><\/td>\n<td><center>Business Process Automation<\/center><\/td>\n<td><center>Robotic Process Automation<\/center><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 9px; padding-right: 9px;\"><center>Technology<\/center><\/td>\n<td style=\"padding-left: 9px;\"><span style=\"font-weight: 400; color: #000000;\">It is holistic technology. It aims to use components of software technology such as business analytics and workflow engines to streamline the business processes for maximum outcome and accuracy.<\/span><\/td>\n<td style=\"padding-left: 9px;\"><span style=\"font-weight: 400; color: #000000;\">It is software technology. It uses software bots to automate a task or process.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 9px; padding-right: 9px;\"><center>Automation Goal<\/center><span style=\"color: #000000;\"><b><\/b><b><\/b><\/span><\/td>\n<td style=\"padding-left: 9px;\"><span style=\"font-weight: 400; color: #000000;\">It completely re-engineers the workflows by eliminating the bottlenecks to achieve organization-wide automation goals.<\/span><\/td>\n<td style=\"padding-left: 9px;\"><span style=\"color: #000000;\"><span style=\"font-weight: 400;\">It automates rule-based tasks that have fixed input and output.<\/span><b><\/b><\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 9px; padding-right: 9px;\"><center>Complexity<\/center><\/td>\n<td style=\"padding-left: 9px;\"><span style=\"font-weight: 400; color: #000000;\">It requires a longer-term effort of dedicated technical resources and business experts.<\/span><\/td>\n<td style=\"padding-left: 9px;\"><span style=\"font-weight: 400; color: #000000;\">Software bots can be created and deployed with minimal effort. It still depends on the process or task you choose to automate.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 9px; padding-right: 9px;\"><center>ROI<\/center><\/td>\n<td style=\"padding-left: 9px;\"><span style=\"font-weight: 400; color: #000000;\">It takes more time to achieve your productivity and efficiency goals at the organization-level.<\/span><\/td>\n<td style=\"padding-left: 9px;\"><span style=\"font-weight: 400; color: #000000;\">You will get quick ROI as a single automated task or process impacts your productivity and efficiency goals at the task level rapidly. <\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table><br><\/center>\n\n\n\n<iframe width=\"871\" height=\"490\" src=\"https:\/\/www.youtube.com\/embed\/zFrRo4p7ip0\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<h2><span style=\"color: #000000;\"><b>What is Intelligent Process Automation?<\/b><\/span><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/12\/What-is-IPA.jpg\" alt=\"What is intelligent process automation?\" class=\"wp-image-31729\" width=\"498\" height=\"374\"\/><\/figure><\/div>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Intelligent process automation (IPA) is taking both RPA and business process automation to the next level with the help of cutting-edge technologies such as cloud, AI, ML, and computer vision.&nbsp;<\/span><\/p>\n\n\n\n<p>IPA builds a dynamic technology environment to automate the process with variable input and output.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">In other words, intelligent process automation leverages the technologies and utilizes greater intelligence to make decisions by itself.&nbsp;<\/span><\/p>\n\n\n\n<p>For instance, if a user gives the wrong command, IPA corrects it \u2013 unlike RPA which shows the error.<\/p>\n\n\n\n<iframe width=\"871\" height=\"490\" src=\"https:\/\/www.youtube.com\/embed\/jQSaLjX-PXs\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n\n\n\n<h2><strong>Which Technologies does Intelligent Process Automation Utilize?<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1024\" height=\"768\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/12\/IPA.jpg\" alt=\"Technologies in intelligent process automation\" class=\"wp-image-31730\"\/><\/figure>\n\n\n\n<p>Intelligent process automation is a combination of many powerful technologies.<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">All these technologies play different roles for different needs.<\/span><\/p>\n\n\n\n<p>The following are the common technologies used in intelligent automation solutions.<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">1. Artificial intelligence:<\/span><\/strong><\/p>\n\n\n\n<p>It is the most powerful technology at this moment.<\/p>\n\n\n\n<p>Because it has the capability to think and perform just like humans (even more so).<\/p>\n\n\n\n<p>AI uses maths and logic to learn from past data and make problem-solving decisions.<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">2. Machine learning:<\/span><\/strong><\/p>\n\n\n\n<p>It is the subset of AI.<\/p>\n\n\n\n<p>ML utilizes powerful algorithms to identify patterns in large-scale data to make precise decisions on automation outcomes.<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">3. Process mining<\/span><\/strong><\/p>\n\n\n\n<p>It is the analytical approach.<\/p>\n\n\n\n<p>It helps in&nbsp;discovering, monitoring, and enhancing business operations using data.<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">4. OCR (Optical Character Recognition)<\/span><\/strong><\/p>\n\n\n\n<p>It is a combination of \u2013 AI, pattern recognition, and computer vision.<\/p>\n\n\n\n<p>OCR lets you extract the data from PDF files, images, printed or written text and converts it into a machine-readable format.<\/p>\n\n\n\n<h2><strong>What is the Difference Between IPA and RPA?<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/12\/Diffrence.jpg\" alt=\"IPA vs RPA\" class=\"wp-image-31731\"\/><\/figure>\n\n\n\n<h2><strong>What are the Benefits of Intelligent Process Automation?<\/strong><\/h2>\n\n\n\n<p>According to the <a href=\"https:\/\/www.mckinsey.com\/business-functions\/digital-mckinsey\/our-insights\/intelligent-process-automation-the-engine-at-the-core-of-the-next-generation-operating-model\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span style=\"color:#7b68ee\" class=\"has-inline-color\">McKinsey<\/span><\/a> report, companies that have automated 50-70% of tasks experienced 20 \u2013 35% annual run-rate cost efficiencies.<\/p>\n\n\n\n<p>Meaning, it not only saves time but also reduces operational costs.<\/p>\n\n\n\n<p>The following are other benefits of IPA.&nbsp;<\/p>\n\n\n\n<ul><li><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Collaborative work environment of humans and robots&nbsp;<\/span><\/strong><\/li><\/ul>\n\n\n\n<p>Unlike RPA which only performs fixed tasks with fixed input and output, IPA creates a collaborative work environment of humans and robots at the enterprise level.&nbsp;<\/p>\n\n\n\n<p>With IPA \u2013 robots, humans, and systems coordinate to achieve much higher productivity with fewer errors.<\/p>\n\n\n\n<ul><li><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\"><strong>Less burnout of staff<\/strong><\/span><\/strong><\/li><\/ul>\n\n\n\n<p>Intelligent process automation supports the business process automation goals on a large scale.&nbsp;<\/p>\n\n\n\n<p>Meaning, it helps enterprises eliminate the bottlenecks of major complex processes and streamline workflows at the organizational level.<\/p>\n\n\n\n<p>This ultimately frees up the staff from repeating work.<\/p>\n\n\n\n<ul><li><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Highest-Ever Accuracy&nbsp;<\/span><\/strong><\/li><\/ul>\n\n\n\n<p>With intelligent automation solutions, you can achieve the highest-ever accuracy.<\/p>\n\n\n\n<p><em><strong>Because IPA is designed and developed in such a way that it can decide on several factors by itself and improve over time which reduces the scope of errors.<\/strong><\/em><\/p>\n\n\n\n<p>This is why all self-driving cars are working on IPA technology!&nbsp;<\/p>\n\n\n\n<ul><li><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Agility&nbsp;<\/span><\/strong><\/li><\/ul>\n\n\n\n<p>IPA does not only speed up the business process but also gives you the ultimate freedom to make agile changes to the process without affecting the automation solution you have deployed.\u00a0<\/p>\n\n\n\n<p>This is indeed the great benefit of IPA in a very fragile market scenario and trend.<\/p>\n\n\n\n<h2><strong>How to Automate a Manual Process?\u00a0<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1200\" height=\"600\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2023\/04\/image3-2.png\" alt=\"\" class=\"wp-image-32685\"\/><\/figure>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Step 1: Identify the repetitive and time-consuming processes&nbsp;<\/span><\/strong><\/p>\n\n\n\n<p>The first step to automate a process is nothing but the identification of manual processes!&nbsp;<\/p>\n\n\n\n<p>Using parameters such as \u2013 resources it requires, the time it takes, and your desired output, you need to discover the repetitive manual processes that are eating up most of your resources.<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Step 2: Decide on the automation approach&nbsp;<\/span><\/strong><\/p>\n\n\n\n<p>Once you identify the repetitive processes, you need to decide on the automation approach.&nbsp;<\/p>\n\n\n\n<p>There are mainly two automation approaches \u2013 non-intelligent automation and intelligent automation.&nbsp;<\/p>\n\n\n\n<ul><li>If the process has fixed input and output, you need to choose non-intelligent automation. For instance, the invoicing process has fixed input and output.&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>If the process has variable input and output, you need to choose intelligent automation. For instance, the medical diagnosis process has variable input and output.&nbsp;<\/li><\/ul>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Step 3: Lead the automation&nbsp;<\/span><\/strong><\/p>\n\n\n\n<p>According to the automation approach you select, hire an automation partner, apply automation to the process, and run it for the first time.<\/p>\n\n\n\n<p>Remember, before you run it for the first time, define requirements, goals, and proper solution design.&nbsp;<\/p>\n\n\n\n<p>It is also important to monitor and record the performance and the outcome of it.<\/p>\n\n\n\n<p>Last but not least, you also need to ask for feedback from stakeholders.&nbsp;<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Step 4: Outstretch the automation&nbsp;<\/span><\/strong><\/p>\n\n\n\n<p>This is called the step-up phase.&nbsp;<\/p>\n\n\n\n<p>In this phase, you need to optimize the newly deployed software robot and keep monitoring its performance and outcome.&nbsp;<\/p>\n\n\n\n<p>Meanwhile, it is also important to identify other repetitive processes and automate them using the same way you automate the first process.&nbsp;<\/p>\n\n\n\n<p>However, the success of the step-up phase largely depends on the success of the first automated process.&nbsp;<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Step 5: Methodize the new work environment&nbsp;<\/span><\/strong><\/p>\n\n\n\n<p>Remember, you are no longer running your business with the same manual processes.&nbsp;<\/p>\n\n\n\n<p>This means that you need to methodize your new automated work environment to capitalize on it.&nbsp;<\/p>\n\n\n\n<p>By focusing more on these 3 major requirements of the new automated work environment, you can convert a manual process into an automated process in a rewarding way.&nbsp;<\/p>\n\n\n\n<ul><li>Creating a disaster recovery plan&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Creating a business continuity plan&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Promoting process improvement with six sigma<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.syscreations.ca\/contact\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" width=\"2000\" height=\"300\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2023\/04\/CTA-3.jpg\" alt=\"\" class=\"wp-image-32684\"\/><\/a><\/figure>\n\n\n\n<h1><strong>Best Practices of Intelligent Process Automation<\/strong><\/h1>\n\n\n\n<p>After reading so far, you must have understood that implementing intelligent process automation isn\u2019t as easy as it looks.&nbsp;<\/p>\n\n\n\n<p>There are a few best practices you should keep in mind to set up the automation properly and get everything out of automated tasks.&nbsp;<\/p>\n\n\n\n<h2><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Before implementation:&nbsp;<\/span><\/strong><\/h2>\n\n\n\n<ul><li>Choose processes to be automated wisely&nbsp;<\/li><li>Choose an automation approach accurately&nbsp;<\/li><li>Keep current and future business goals in mind&nbsp;<\/li><li>Clear your expectation with automation&nbsp;<\/li><li>Select an intelligent technology partner&nbsp;<\/li><li>Leverage the AI and machine learning technology&nbsp;<\/li><li>Focus on collaboration&nbsp;<\/li><\/ul>\n\n\n\n<h2><span style=\"color:#7b68ee\" class=\"has-inline-color\"><strong>During implementation:<\/strong>&nbsp;<\/span><\/h2>\n\n\n\n<ul><li>Test each automated task individually&nbsp;<\/li><li>Monitor performance and outcome of each task&nbsp;<\/li><li>Redeploy the automation solution until you meet standards&nbsp;<\/li><li>Prepare the disaster recovery plan&nbsp;<\/li><li>Ask for stakeholders\u2019 feedback&nbsp;<\/li><\/ul>\n\n\n\n<h2><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">After implementation&nbsp;<\/span><\/strong><\/h2>\n\n\n\n<ul><li>Keep evaluating the performance<\/li><li>Keep evaluating disaster recovery plan&nbsp;<\/li><li>Keep identifying processes that can be automated&nbsp;<\/li><li>Keep asking for feedback&nbsp;<\/li><li>Keep increasing the standards&nbsp;<\/li><\/ul>\n\n\n\n<h2><span style=\"color: #000000;\"><b><strong>Which Business Processes you can Automate Using Intelligent Process Automation Solutions?<\/strong><\/b><\/span><\/h2>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Our UiPath developers have identified and even automated many processes in top industries such as healthcare, real estate, and manufacturing.<\/span><\/p>\n\n\n\n<p>Let\u2019s look at the processes you can automate in all these industries.&nbsp;<\/p>\n\n\n\n<h2><strong>The Processes You Can Automate in the Healthcare Industry with IPA<\/strong> <\/h2>\n\n\n\n<p>Intelligent process automation has the potential to bring peace of mind into the intense healthcare environment.<\/p>\n\n\n\n<p>Because it lets healthcare staff focus on the most crucial thing \u2013 the patient care experience.<\/p>\n\n\n\n<p>Following are its use cases in the healthcare industry.<\/p>\n\n\n\n<center><table border=\"1px\">\n<tbody>\n<tr style=\"background: black; color: white;\">\n<td><center>Who Can Automate?<\/center><\/td>\n<td><center>What Can Be Automated?<\/center><\/td>\n<\/tr>\n<tr>\n<\/tr>\n<tr>\n<td><center>Hospitals Clinics<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Appointment scheduling<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Appointment reminder <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Patient monitoring<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Patient monitoring after discharge from hospitals<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Insurance management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Revenue cycle management <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Claim management<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><center>Pharmacy Stores<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Prescription ordering<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Prescription processing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Prescription delivery<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Inventory management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Invoice processing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Reporting<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Sales &amp; purchase order management<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 9px; padding-right: 9px;\"><span style=\"font-weight: 400; color: #000000;\">LTC Homes Retirement Homes<\/span><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Resident data management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Prescription management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Invoice management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Sales &amp; purchase order management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Concerns management of residents\u2019 family members<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><center>LTC Pharmacy<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Invoice management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Medication incident reporting management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Payroll management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Prescription management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Inventory management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Prescription delivery management<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><br><\/center>\n\n\n\n<h2><strong>The Processes You Can Automate in the Real Estate Industry with IPA<\/strong><\/h2>\n\n\n\n<center><table border=\"1px\">\n<tbody>\n<tr style=\"background: black; color: white;\">\n<td><center>What Can Automate?<\/center><\/td>\n<td><center>What to Automate?<\/center><\/td>\n<\/tr>\n<tr>\n\n<\/tr>\n<tr>\n<td><center>Marketing<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Lead generation via website forms<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Open house lead generation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Sync leads from all channels<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Sync your leads to your phone<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Automate lead routing<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 9px; padding-right: 9px;\"><center>Customer\/Team Engagement<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">SMS\/email reminders<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Automate voicemail messages<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><center>Management<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Property inspection<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Agent availability<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Analytics engagement and performance<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><center>Financing<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Transaction management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Notifications<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Contracts<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><br><\/center>\n\n\n\n<h2><strong>The Processes You Can Automate in the Manufacturing Industry with IPA<\/strong><\/h2>\n\n\n\n<center><table border=\"1px\">\n<tbody>\n<tr style=\"background: black; color: white;\">\n<td><center>What can automate?<\/center><\/td>\n<td><center>Which Tasks to Automate?<\/center><\/td>\n<\/tr>\n<tr>\n<td style=\"padding-left: 9px; padding-right: 9px;\"><center>Research &amp; Development<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Design options evaluating<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Fast prototyping<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><center>Procurement<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Raw material availability<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Fast deliveries<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Sales documentation<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><center>Logistics and Distribution<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Goods movement tracking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Inventory management<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><center>Customer service<\/center><\/td>\n<td>\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Customer needs prediction<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Automatic update notifications<\/span><\/li>\n<li><span style=\"font-weight: 400; color: #000000;\">SMS\/email reminders<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><center>Production<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Jobs assignment<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Automatic system failure alert and response<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Human-robot collaboration<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400; color: #000000;\"><\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><center>Operation<\/center><\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Basic paperwork operations<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Invoicing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Reporting<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Payroll<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table><br><\/center>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.syscreations.ca\/contact\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" width=\"2000\" height=\"300\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2023\/04\/CTA-2.jpg\" alt=\"\" class=\"wp-image-32683\"\/><\/a><\/figure>\n\n\n\n<h2><strong>3 Key Considerations When Building a Healthcare Automation System<\/strong><\/h2>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">1. Patient autonomy and informed consent<\/span><\/strong><\/p>\n\n\n\n<p>Automation doesn\u2019t mean compromising the decision-making rights of patients.<\/p>\n\n\n\n<p>The patients should be informed about automation use, benefits, and risks associated with it.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\"><strong>2.<\/strong> <strong>Bias and fairness<\/strong><\/span><\/p>\n\n\n\n<p>Automation technologies (like, ML algorithms) need to be trained and designed properly to get accurate results.<\/p>\n\n\n\n<p>To ensure equity and fairness in the process, healthcare providers and organizations should carefully choose their technology partners.<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">3. Transparency and accountability<\/span><\/strong><\/p>\n\n\n\n<p>Healthcare providers and organizations need to ensure the transparency and accountability of automated systems.<\/p>\n\n\n\n<p>They should be able to explain and understand the decisions made by automated systems.<\/p>\n\n\n\n<h2><strong>A Few Things About Automation You Should Be Aware Of\u00a0<\/strong><\/h2>\n\n\n\n<p>Needless to say that intelligent process automation or business process automation or robotic process automation is a very purposeful technology to get more outcomes in less time with a limited workforce.&nbsp;<\/p>\n\n\n\n<p>However, there are a few disadvantages of automation that you should be aware of.<\/p>\n\n\n\n<ul><li><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">The initial deployment cost is high!<\/span><\/strong><\/li><\/ul>\n\n\n\n<p>Though IPA or RPA automates manual tasks, it requires \u2018manual\u2019 work to automate the tasks to deploy IPA or RPA.&nbsp;<\/p>\n\n\n\n<p>The team which can deploy such complex automation technologies is equipped with ultimate expertise and so they charge more.&nbsp;<\/p>\n\n\n\n<p>The time it requires to deploy automation also doubles the size of the initial deployment cost.\u00a0<\/p>\n\n\n\n<p>Meaning, if you have short-term goals, do not prefer to try automation!&nbsp;<\/p>\n\n\n\n<ul><li><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Making automation future-proof is the biggest challenge!&nbsp;<\/span><\/strong><\/li><\/ul>\n\n\n\n<p>You are automating the process which you are currently performing.&nbsp;<\/p>\n\n\n\n<p>With new technology, market trends, or competitors, you may need to change the process in the future.<\/p>\n\n\n\n<p>Thus, it is vitally important to have an automation solution that lets you make changes in the process and the automation solution adapts to a new process quickly.&nbsp;<\/p>\n\n\n\n<p>This is the only way to keep the total cost of ownership low for automation.<\/p>\n\n\n\n<h2><strong><span class=\"has-inline-color has-primary-color\"><strong>We Recently Converted a 5-Day Long Invoicing Process to an Hour-Long Process<\/strong>\u00a0<\/span><\/strong><\/h2>\n\n\n\n<p>Based in Ontario, we are a healthcare-focused IT company.<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">In the past 8+ years, we have helped more than 20 startups, organizations, enterprises, and individuals with their automation needs.<\/span><\/p>\n\n\n\n<p>Recently, we performed intelligent process automation for an Ontario-based pharmacy.<\/p>\n\n\n\n<p>And here is how we successfully executed their unique automation needs.<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Before automation:&nbsp;<\/span><\/strong><\/p>\n\n\n\n<p>A pharmacy requires almost 9 people and 5 days for invoicing at the end of every month.&nbsp;<\/p>\n\n\n\n<ul><li>Multiple teams performing the same repetitive tasks.&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>To process all monthly invoices, teams run monthly statements in the Kroll PMS Pharmacy system and print them out.&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>They reconcile each invoice manually and scan back invoices that need to be sent to customers via email.&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>The team repeats the same process for 1000+ customers.&nbsp;<\/li><\/ul>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">After automation:&nbsp;<\/span><\/strong><\/p>\n\n\n\n<ul><li>The RPA bot opens Kroll PMS and runs all reports automatically.<\/li><\/ul>\n\n\n\n<ul><li>Using OCR, the RPA bot extracts the master PDF and creates individual invoice PDFs for each customer.&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>RPA bot saves individual invoice PDFs in a dedicated folder.&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>RPA bot fetches the contact details of each customer from their individual&nbsp; PDFs and sends them invoice emails with the attachment of their invoice PDF.&nbsp;<\/li><\/ul>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">The impact we created:&nbsp;<\/span><\/strong><\/p>\n\n\n\n<ul><li>95% reduction in workforce needed to process invoices\u00a0<\/li><\/ul>\n\n\n\n<ul><li>Error-free processes&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Highest-ever productivity&nbsp;<\/li><\/ul>\n\n\n\n<ul><li>Reduces process time up to 80%<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.syscreations.ca\/contact\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" width=\"2000\" height=\"300\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/12\/CTA-2.jpg\" alt=\"CTA\" class=\"wp-image-31732\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Intelligent process automation is more than just a process and approach! What is the ultimate goal of the enterprises? \u2018Achieve high productivity with minimum resources!\u2019 At ground level, this goal can never be achieved without automating the tasks. When an enterprise automates a simple \u2018parts ordering\u2019 task,&nbsp; It reduces more than 80% of workforce dependency&nbsp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":32688,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[12],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Intelligent Process Automation: Use Cases, Pros\/Cons, Best Practices<\/title>\n<meta name=\"description\" content=\"Automation is transforming the market landscape. Learn the difference between business process automation and robotic process automation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.syscreations.ca\/blog\/intelligent-process-automation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intelligent Automation In Brief\" \/>\n<meta property=\"og:description\" content=\"AI-Enabled Automation is True Automation!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.syscreations.ca\/blog\/intelligent-process-automation\/\" \/>\n<meta property=\"og:site_name\" content=\"SyS Creations - IT Management, Compliance &amp; Consulting Company in Canada\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-29T22:55:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-29T20:46:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/12\/Blog-Image-1-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Intelligent Automation In Brief\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data1\" content=\"11 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.syscreations.ca\/blog\/#website\",\"url\":\"https:\/\/www.syscreations.ca\/blog\/\",\"name\":\"SyS Creations - IT Management, Compliance &amp; Consulting Company in Canada\",\"description\":\"SyS Creations - IT Management, Compliance &amp; Consulting Company in Canada\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.syscreations.ca\/blog\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.syscreations.ca\/blog\/intelligent-process-automation\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/12\/Blog-Image-1-2.jpg\",\"contentUrl\":\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/12\/Blog-Image-1-2.jpg\",\"width\":1280,\"height\":720,\"caption\":\"A Detailed Guide to Intelligent Process Automation [Use Cases, Pros & Cons, Implementation Guide, and Best Practices]\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.syscreations.ca\/blog\/intelligent-process-automation\/#webpage\",\"url\":\"https:\/\/www.syscreations.ca\/blog\/intelligent-process-automation\/\",\"name\":\"Intelligent Process Automation: Use Cases, Pros\/Cons, Best Practices\",\"isPartOf\":{\"@id\":\"https:\/\/www.syscreations.ca\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.syscreations.ca\/blog\/intelligent-process-automation\/#primaryimage\"},\"datePublished\":\"2024-01-29T22:55:00+00:00\",\"dateModified\":\"2024-01-29T20:46:32+00:00\",\"author\":{\"@id\":\"https:\/\/www.syscreations.ca\/blog\/#\/schema\/person\/58a4199dfaf1c035175e61bd9021fad3\"},\"description\":\"Automation is transforming the market landscape. 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