{"id":26052,"date":"2020-12-22T11:48:48","date_gmt":"2020-12-22T11:48:48","guid":{"rendered":"https:\/\/www.syscreations.ca\/blog\/?p=26052"},"modified":"2021-10-11T05:33:23","modified_gmt":"2021-10-11T05:33:23","slug":"telus-health-acquiring-eq-care","status":"publish","type":"post","link":"https:\/\/www.syscreations.ca\/blog\/telus-health-acquiring-eq-care\/","title":{"rendered":"Telus Health Acquiring EQ Care to Survive Virtual Care Competition Against Maple"},"content":{"rendered":"\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Telus Health recently announced that they are acquiring a Montreal-based virtual care company &#8211; EQ Care.&nbsp;<\/span><\/p>\n\n\n\n<p>The Spokesperson of Telus has already confirmed the acquisition. However, they are yet to declare the deal publicly. It is anticipated that they will announce it in the new year.&nbsp;<\/p>\n\n\n\n<p>According to the Spokesperson, this acquisition will result in broader access to digital healthcare services to Canadians.&nbsp;<\/p>\n\n\n\n<p>But according to our business experts, there are a few very significant yet very common hidden reasons behind the unexpected acquisition.&nbsp;<\/p>\n\n\n\n<h2><strong>What does Telus Health offer?&nbsp;<\/strong><\/h2>\n\n\n\n<p>Telus Health provides several digital healthcare solutions and software in North America.&nbsp;<\/p>\n\n\n\n<p>It also provides several useful mobile apps to let patients connect with healthcare providers remotely.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Akira and Babylon are the two most popular telemedicine apps of Telus Health.&nbsp;<\/span><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter\"><img src=\"https:\/\/lh6.googleusercontent.com\/Ezq_Jr6ls7LhNvHeKxmHh1tepWvmQmG8nlEDDSRqBPitoXsx6xF9yOVYv-jQ8NUHFGX-0gdICD27D7H-4j3QUKfIMli6-nWRiUnZTKbrVtNFri7-vZYlIFUjv94_Rz2OzNT_d7CI\" alt=\"\"\/><\/figure><\/div>\n\n\n\n<p>During the pandemic, the usage of these apps has skyrocketed.&nbsp;<\/p>\n\n\n\n<p>These apps are also equipped with many unique features such as an AI-enabled symptom checker.&nbsp;<\/p>\n\n\n\n<p>(We provide a similar <a href=\"http:\/\/syscreations.ca\/telemedicine-app-development\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"color:#7b68ee\" class=\"has-inline-color\"><u>HIPAA\/PHIPA\/PIPEDA compliant white-label telemedicine app<\/u><\/span><\/a> from $20000.)<\/p>\n\n\n\n<h2><strong>Why Telus Health acquired EQ Care? &#8211; An analysis&nbsp;<\/strong><\/h2>\n\n\n\n<ul><li><strong><u>Market Competition<\/u><\/strong><strong>&nbsp;<\/strong><\/li><\/ul>\n\n\n\n<p>Virtual care through telemedicine solutions or apps has already been very popular in Canada.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">It is so popular that many provinces such as Ontario, B.C., and Alberta have brought televisits under its provincial health plan coverage.&nbsp;<\/span><\/p>\n\n\n\n<p>But when it comes to telemedicine companies, there are only a few dominating the Canadian market.&nbsp;<\/p>\n\n\n\n<p>Babylon by Telus Health and Maple are some of them.&nbsp;<\/p>\n\n\n\n<p>They are in fact top competitors of each other.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Be it features, pricing, and popularity, Maple is performing better than Babylon by Telus Health.<\/span><\/p>\n\n\n\n<p>Maple has achieved many outstanding milestones in 2020, whereas Babylon by Telus Health lacked behind.&nbsp;<\/p>\n\n\n\n<p><center><blockquote class=\"twitter-tweet\"><p lang=\"en\" dir=\"ltr\">Exciting announcement: we&#8217;re one of Deloitte&#8217;s Fast 50 Companies to Watch for 2020! The Fast 50 program recognizes Canadian companies that are transforming everything. Here\u2019s the complete list of winners for this year <a href=\"https:\/\/t.co\/E7ommTYJX1\">https:\/\/t.co\/E7ommTYJX1<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/Fast50ca?src=hash&amp;ref_src=twsrc%5Etfw\">#Fast50ca<\/a> <a href=\"https:\/\/twitter.com\/hashtag\/CanadianTechnology?src=hash&amp;ref_src=twsrc%5Etfw\">#CanadianTechnology<\/a><\/p>\u2014 Maple (@getmaple) <a href=\"https:\/\/twitter.com\/getmaple\/status\/1329211283158208513?ref_src=twsrc%5Etfw\">November 18, 2020<\/a><\/blockquote> <script async=\"\" src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/center><\/p>\n\n\n\n<p>Considering the newest &amp; hottest market opportunities of virtual care emerged with the pandemic, Telus Health is pushing very hard to outperform Maple &#8211; with this new acquisition.&nbsp;<\/p>\n\n\n\n<ul><li><strong><u>Market Coverage<\/u><\/strong><\/li><\/ul>\n\n\n\n<p>Canada is a very huge market for virtual care.&nbsp;<\/p>\n\n\n\n<p>But Telus virtual doctor through Babylon app is available in only four provinces: British Columbia, Alberta, Ontario, and Saskatchewan.&nbsp;<\/p>\n\n\n\n<p>On the other hand, its major competitor &#8211; Maple &#8211; is providing telehealth services in all provinces of Canada.&nbsp;<\/p>\n\n\n\n<p>Like Maple, Babylon could also have increased the market coverage to the entire Canada.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">However, the major challenge Babylon by Telus Health has been facing is its hiring and onboarding process of doctors.<\/span>&nbsp;<\/p>\n\n\n\n<p>Babylon provides virtual care services through its hired doctors. Whereas, Maple provides virtual care services through its partnered doctors who aren\u2019t employees of Maple.&nbsp;<\/p>\n\n\n\n<p>Because of this only reason, it could be a very tedious and costly process for Babylon to hire and manage doctors in all provinces.&nbsp;<\/p>\n\n\n\n<p>So, Telus Health found the alternative &#8211; acquiring EQ Care!&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">EQ Care has been in the Canadian virtual care space for more than 30 years.&nbsp; Most importantly, it covers all provinces with its national virtual care service in English and French languages.&nbsp;<\/span><\/p>\n\n\n\n<ul><li><strong><u>Market Trend<\/u><\/strong><\/li><\/ul>\n\n\n\n<p>Telus Health is making healthcare more accessible through multiple solutions. Babylon By Telus Health is one of them.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">In its Q2 and Q3 reports from the year 2020, Telus Health reported a decrease in revenue from its other solutions including in-person clinics but increased demand for virtual care solutions.&nbsp;<\/span><\/p>\n\n\n\n<p>And when it comes to virtual care solutions, the major solution Telus Health owns is the Babylon app &#8211; which is the outcome of the partnership with a British healthcare provider &#8211; Babylon Health.&nbsp;<\/p>\n\n\n\n<p>The same trend we have been witnessing in entire Canada. People are finding televisit safer, affordable, and easier than an in-person visit to a clinic.&nbsp;<\/p>\n\n\n\n<p>Thus, it is important for all telemedicine startups to capitalize on this latest trend which is not going to disappear in the near future.&nbsp;<\/p>\n\n\n\n<h2><strong>Will Telus Health outperform Maple in the virtual care space? Babylon by Telus Health Vs Maple<\/strong> <\/h2>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Yes, Babylon by Telus Health can easily outperform Maple. But for that, Telus Health seriously needs to work on healthcare service delivery and the Babylon app.&nbsp;<\/span><\/p>\n\n\n\n<p>The following are the top areas where there is scope for improvement for Telus Health.&nbsp;<\/p>\n\n\n\n<ul><li><strong><u>24\/7 Access to Doctors<\/u><\/strong><\/li><\/ul>\n\n\n\n<p>Maple enables patients to talk to doctors any time on any day. Whereas, Babylon operates during the set hours.&nbsp;<\/p>\n\n\n\n<ul><li><strong><u>Direct Access to Doctors<\/u><\/strong><\/li><\/ul>\n\n\n\n<p>Maple allows patients to talk to doctors directly without scheduling an appointment. But in the case of Babylon by Telus Health, patients have to schedule appointments.&nbsp;<\/p>\n\n\n\n<ul><li><strong><u>Secure Chat, Audio, and Video<\/u><\/strong><\/li><\/ul>\n\n\n\n<p>Using the Maple app, patients can talk to doctors through chat, voice call, or video call. But to speak with a physician on the Babylon app, patients must turn on the video.&nbsp;<\/p>\n\n\n\n<ul><li><strong><u>Time-bound Televisits<\/u><\/strong><strong>&nbsp;<\/strong><\/li><\/ul>\n\n\n\n<p>There is no time restriction on televisits arranged through the Maple app. But all appointments on Babylon app are capped at 10 minutes.&nbsp;<\/p>\n\n\n\n<h2><strong>Enough of Maple and Babylon. Let\u2019s talk about your telemedicine app!<\/strong>&nbsp;<\/h2>\n\n\n\n<p>If you\u2019re healthcare providers such as hospitals, LTC homes, clinics, or healthcare startups and planning to launch a telemedicine program, we\u2019ll solve challenges on your path toward success.&nbsp;<\/p>\n\n\n\n<ul><li>A HIPAA\/PHIPA\/PIPEDA Compliant Telemedicine Solution <strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Starts at $40000<\/span><\/strong><\/li><li>Telemedicine Solution <strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Delivery Within a Week<\/span><\/strong>\u00a0<\/li><li>Scope for App UI and Features <strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Customization<\/span><\/strong>\u00a0<\/li><li>Integration with Top <strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">EHRs &amp; EMRs<\/span><\/strong> (Telus PS Suite, Oscar EMR, PointClickCare EHR, MED e-care EHR, Accuro EMR)\u00a0<\/li><li><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Healthcare Compliance<\/span><\/strong> Consulting and Audit\u00a0<\/li><\/ul>\n\n\n\n<p>The following is a glimpse of our telemedicine solution.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter is-resized\"><img loading=\"lazy\" src=\"https:\/\/lh3.googleusercontent.com\/v3RwXVYvvk8aH_Yf7LY3ZYU2XC-BPfKCwOFEvYvBkBHViTmVA7TDMmCDwrIkRGwJLzfuS0PPoIv7xNKiH8UcerddH0T4uoWhKIfQK1BP1J5724LDtCSjK6H6o2M7TuMsajPTOsMH\" alt=\"\" width=\"291\" height=\"517\"\/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Telus Health recently announced that they are acquiring a Montreal-based virtual care company &#8211; EQ Care.&nbsp; The Spokesperson of Telus has already confirmed the acquisition. However, they are yet to declare the deal publicly. It is anticipated that they will announce it in the new year.&nbsp; According to the Spokesperson, this acquisition will result in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":26066,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Telus Health Acquired EQ Care? - Possible Threat of Maple<\/title>\n<meta name=\"description\" content=\"Telus Health recently announced that they are acquiring EQ Care. 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