{"id":26538,"date":"2021-02-18T10:46:39","date_gmt":"2021-02-18T10:46:39","guid":{"rendered":"https:\/\/www.syscreations.ca\/blog\/?p=26538"},"modified":"2023-02-14T10:09:57","modified_gmt":"2023-02-14T10:09:57","slug":"how-to-develop-telemedicine-app","status":"publish","type":"post","link":"https:\/\/www.syscreations.ca\/blog\/how-to-develop-telemedicine-app\/","title":{"rendered":"How to Develop a Telemedicine App in 2023? [A Technical Guide]"},"content":{"rendered":"\n<p>A kind reminder: <strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">A telemedicine app is not a video calling app!&nbsp;<\/span><\/strong><\/p>\n\n\n\n<p>It is limitless, game-changing and complex.&nbsp;&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">If it was so easy to develop a telemedicine app, we would have never invested our time writing a dedicated blog on it!\u00a0<\/span><\/p>\n\n\n\n<p>Another reason we are writing this dedicated blog is that &#8211; the technical implementation while developing a telemedicine app influences budget, time and app\u2019s success greatly.&nbsp;<\/p>\n\n\n\n<p>So, without further ado, let us share all the technical elements of the telemedicine system.&nbsp;<\/p>\n\n\n\n<h1><strong>How to Develop a Telemedicine App?: 8 Technical Pillars of a Successful Telemedicine App\/Platform\/System<\/strong><\/h1>\n\n\n\n<p>Be it a cross-platform app, native app or web app, the following technical elements must be addressed while developing a telemedicine app.&nbsp;<\/p>\n\n\n\n<h2><strong>1)<\/strong> <strong><u><span style=\"color:#dd0055\" class=\"has-inline-color\">EHR\/EMR Integration<\/span><\/u><\/strong><\/h2>\n\n\n\n<p>Imagine a scenario where the physician on a telemedicine app has no access to the medical history of the patients he is having a video visit with.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">The physician either has to ask patients several questions regarding their medical history or write prescriptions without knowing their medical history.&nbsp;<\/span><\/p>\n\n\n\n<p>In either way, the physician cannot offer quality care (without easy access to the medical data of patients).&nbsp;<\/p>\n\n\n\n<p>This is why it is important to integrate EHR into your telemedicine app.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">An EHR is software that stores all patient data generated by different healthcare providers such as hospitals, labs etc.&nbsp;<\/span><\/p>\n\n\n\n<p>With a successful EHR integration, the physicians can instantly get access to all patient data from the app itself.&nbsp;<\/p>\n\n\n\n<p>If you\u2019re a healthcare provider and adopting a telemedicine app for internal use, you should also consider integrating the EMR you are using in-house.&nbsp;<\/p>\n\n\n\n<p>This makes it easy to transfer all of your patient data from EMR to the app.&nbsp;<\/p>\n\n\n\n<p><strong>Challenging part:&nbsp;<\/strong><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Interoperability &#8211; the ability of EHR\/EMR and your telemedicine system to exchange and make use of information &#8211; has been the major challenge while integrating EHR\/EMR.\u00a0<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1190\" height=\"912\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2023\/02\/1-9.png\" alt=\"Integration data\" class=\"wp-image-32511\"\/><\/figure>\n\n\n\n<p>Thus, there is a standard set for achieving interoperability. It is known as FHIR (Fast Healthcare Interoperability Resources).&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">While carrying out EHR integration, the developers must write code according to the standards provided by FHIR.<\/span>&nbsp;<\/p>\n\n\n\n<h2><strong>2)<\/strong> <strong><u><span style=\"color:#dd0055\" class=\"has-inline-color\">Video Calling API Integration<\/span><\/u><\/strong><\/h2>\n\n\n\n<p>The major feature of the telemedicine app is its advanced video calling ability that promotes collaboration over communication.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">However, developers cannot achieve advanced video calling abilities by writing code natively. They must integrate third-party video calling API for a seamless video calling experience.\u00a0<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1024\" height=\"576\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2023\/02\/2-7.png\" alt=\"Video calling API integration\" class=\"wp-image-32512\"\/><\/figure>\n\n\n\n<p>Vonage, Twilio are a few examples of a video calling API.&nbsp;<\/p>\n\n\n\n<p>These video calling APIs charge a monthly fee based on the usage.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Twilio charges $0.0015 per minute for its p2p video calling API.<\/span>&nbsp;<\/p>\n\n\n\n<h2><strong>3)<\/strong> <strong><u><span style=\"color:#dd0055\" class=\"has-inline-color\">Payment API Integration<\/span><\/u><\/strong><\/h2>\n\n\n\n<p>Telemedicine app users who aren\u2019t covered under any insurance plan must pay a visit fee through the app itself.&nbsp;<\/p>\n\n\n\n<p>Here also, developers cannot code the entire payment module effectively. Thus, they integrate payment API into your telemedicine software.<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">With this integration, the users of your app can make payments using several payment methods and the amount instantly gets transferred into your account.\u00a0\u00a0<\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"970\" height=\"614\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2023\/02\/3-5.png\" alt=\"Payment API integration\" class=\"wp-image-32513\"\/><\/figure>\n\n\n\n<p>Stripe, Paypal are examples of the payment API.&nbsp;<\/p>\n\n\n\n<p>These payment APIs charge a few percent on each transaction value.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">For example, Stripe charges 2.9% + C$0.30 on each transaction.<\/span>&nbsp;<\/p>\n\n\n\n<h2><strong>4)<\/strong> <strong><u><span style=\"color:#dd0055\" class=\"has-inline-color\">ePrescription<\/span><\/u><\/strong><\/h2>\n\n\n\n<p>After video calling, ePrescription is another vitally important feature of the telemedicine app.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">It enables physicians to write the prescription online and easily shares it with pharmacists to fill it.<\/span>&nbsp;&nbsp;<\/p>\n\n\n\n<p>The pharmacy\u2019s prescription management system receives the prescription sent by the physicians.&nbsp;<\/p>\n\n\n\n<p>This entire system-based process eliminates the scope for any manual coordination work or paper-based work.&nbsp;&nbsp;<\/p>\n\n\n\n<p>However, it will take months for developers to develop such an ePrescribing solution from scratch.&nbsp;<\/p>\n\n\n\n<p>Thus, they would prefer to integrate a plug-and-play ePrescribing solution provided by top industry players.\u00a0<\/p>\n\n\n\n<p><strong>Read our detailed guide on: <a href=\"https:\/\/www.syscreations.ca\/blog\/prescription-app-for-doctors\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"color:#7b68ee\" class=\"has-inline-color\"><span style=\"text-decoration: underline;\">Prescription app for doctors<\/span><\/span><\/a><\/strong><\/p>\n\n\n\n<h2><strong>5)<\/strong> <strong><u><span style=\"color:#dd0055\" class=\"has-inline-color\">Billing Codes<\/span><\/u><\/strong><\/h2>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">In Alberta, Ontario and B.C., televisit with physicians is covered under the provincial health insurance plan.\u00a0<\/span><\/p>\n\n\n\n<p>Meaning, any resident from these provinces who have a health card is eligible for free televisit with the physician.&nbsp;<\/p>\n\n\n\n<p>In these provinces, the government pays the physicians for televisits on behalf of the patients.<\/p>\n\n\n\n<p>But to get the visit fee, the physicians should claim it using the billing codes. Each fee code corresponds to a specific dollar amount.&nbsp;&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Thus, your app should have a module that enables physicians to claim the visit fee by entering the billing codes and other details from the app itself.<\/span><\/p>\n\n\n\n<p>To accomplish this, developers must integrate top healthcare billing software such as ClinicAid, Dr. Bill, Md Billing etc.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2023\/02\/4-4.png\" alt=\"Billing code\" class=\"wp-image-32514\" width=\"255\" height=\"418\"\/><\/figure><\/div>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Here it is worth mentioning that there are different billing codes in different provinces and not all billing software supports the billing codes of all provinces.&nbsp;<\/span><\/p>\n\n\n\n<h2><strong>6)<\/strong> <strong><u><span style=\"color:#dd0055\" class=\"has-inline-color\">Health Card Number Validation<\/span><\/u><\/strong><\/h2>\n\n\n\n<p>Imagine a scenario where a patient books a virtual appointment with the physician by entering all details including his health card number.&nbsp;<\/p>\n\n\n\n<p>Now the questions are, is the entered health card number valid? And if valid, who is going to validate it and how?&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Your app should be developed in such a way that it either automatically validates the health card number or lets physicians validate the health card number manually from the app itself.&nbsp;<\/span><\/p>\n\n\n\n<p>Fortunately, many billing software offer built-in health card validation (HCV) features.&nbsp;<\/p>\n\n\n\n<p>This allows you to validate the health card number of patients automatically when they enter the details while booking the virtual appointment with the physicians.&nbsp;<\/p>\n\n\n\n<h2><strong>7)<\/strong> <strong><u><span style=\"color:#dd0055\" class=\"has-inline-color\">Compliance<\/span><\/u><\/strong><\/h2>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">You must be thinking, <em>compliance is the legal thing, not the technical thing!<\/em><\/span><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">If you are thinking so, you are horribly wrong.&nbsp;<\/span><\/p>\n\n\n\n<p>Because Canadian data privacy laws outline many technical requirements to be fully compliant.&nbsp;<\/p>\n\n\n\n<p>For instance, there is one requirement under PHIPA &#8211; healthcare providers cannot collect and use health cards and health numbers.<\/p>\n\n\n\n<p>To meet this requirement, your app should be \u2018technically\u2019 developed in such a way that it validates the health card number and later automatically destroys the health card number data.&nbsp;<\/p>\n\n\n\n<p>There are many such requirements that require a technical implementation to actually satisfy those requirements and be fully compliant with the data privacy laws.&nbsp;<\/p>\n\n\n\n<h2><strong>8)<\/strong> <strong><u><span style=\"color:#dd0055\" class=\"has-inline-color\">Sophisticated Matching Algorithms<\/span><\/u><\/strong><\/h2>\n\n\n\n<p>If you are planning to develop an on-demand telemedicine app where the app itself finds the perfect physician instantly for the patient, the app should work on sophisticated algorithms.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">These algorithms consider real-time factors such as the patient&#8217;s requirements, location, physician\u2019s availability to instantly schedule a virtual visit with the physician.&nbsp;<\/span><\/p>\n\n\n\n<p>These algorithms make sure that a patient gets access to a physician within 2-5 minutes.&nbsp;<\/p>\n\n\n\n<p>That\u2019s it for today. If you still have doubts, you can contact our healthcare experts for a free consultation.&nbsp;<\/p>\n\n\n\n<h2><strong>We Develop Custom Telemedicine App From Scratch and Also Provide Ready-To-Use White-Label Telemedicine Solution <\/strong>&nbsp;<\/h2>\n\n\n\n<p>We&#8217;re an Ontario-based healthcare-centric app development company.\u00a0<\/p>\n\n\n\n<p>We have been proactively solving the challenges of the Canadian healthcare industry for 8+ years.\u00a0<\/p>\n\n\n\n<p>Our team accommodates app developers, app designers, business experts and even compliance experts.&nbsp;<\/p>\n\n\n\n<p>Meaning, we don\u2019t only solve technical issues but help you with business and compliance too.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Being a Canadian company, we understand the gravity of compliance. Thus, we only develop a healthcare compliant telemedicine app.\u00a0<\/span><\/p>\n\n\n\n<p>The following are some of the real screenshots of our<strong> <a href=\"https:\/\/www.syscreations.ca\/blog\/cost-to-develop-best-telemedicine-app\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"color:#7b68ee\" class=\"has-inline-color\"><span style=\"text-decoration: underline;\">white-label telemedicine app<\/span><\/span><\/a>.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1200\" height=\"672\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2023\/02\/GIF-Telemedicine.gif\" alt=\"White label telemedicine app\" class=\"wp-image-32516\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>A kind reminder: A telemedicine app is not a video calling app!&nbsp; It is limitless, game-changing and complex.&nbsp;&nbsp; If it was so easy to develop a telemedicine app, we would have never invested our time writing a dedicated blog on it!\u00a0 Another reason we are writing this dedicated blog is that &#8211; the technical implementation [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":26540,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Develop a Telemedicine App in 2023? 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