{"id":27487,"date":"2024-01-05T22:55:00","date_gmt":"2024-01-05T22:55:00","guid":{"rendered":"https:\/\/www.syscreations.ca\/blog\/?p=27487"},"modified":"2024-01-10T21:08:21","modified_gmt":"2024-01-10T21:08:21","slug":"build-patient-portal","status":"publish","type":"post","link":"https:\/\/www.syscreations.ca\/blog\/build-patient-portal\/","title":{"rendered":"Get Local Canadian Tech &#038; Compliance Help to Build Your Own Healthcare Patient Portal in 2024"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.syscreations.ca\/blog\/patient-portal-software\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"color:#7b68ee\" class=\"has-inline-color\"><span style=\"text-decoration: underline;\"><strong>Please check out the latest version of this blog.<\/strong><\/span><\/span><\/a><\/p>\n\n\n\n<p><strong>Think like entrepreneurs.&nbsp;<\/strong><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Rich invest in time. Poor invest in money. And entrepreneurs invest in value!<\/span><\/p>\n\n\n\n<p>So, what is more valuable than using a 3rd party patient portal and appointment booking system by paying them the monthly fees?&nbsp;<\/p>\n\n\n\n<p>Indeed, <strong>your own healthcare patient portal<\/strong>, built according to your clinical workflows and needs.\u00a0<\/p>\n\n\n\n<p>If you agree, you\u2019ll find this blog valuable too.&nbsp;<\/p>\n\n\n\n<p>So, let us answer all of the important questions that matter most to you.\u00a0<\/p>\n\n\n\n<h1><strong>Cost to Build Your Own Healthcare Patient Portal<\/strong><\/h1>\n\n\n\n<p>To be honest, <strong>it is never possible to estimate the development cost<\/strong>.<\/p>\n\n\n\n<p>And those who are giving you cost estimation without knowing your true requirements are just giving you false hope.\u00a0<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Because, the cost of patient portal development depends on multiple factors such as development technologies, feature set, development country, development platform, etc.\u00a0<\/span><\/p>\n\n\n\n<p>All legit development or IT companies have a dedicated department of <strong>business analysts<\/strong> who assess your requirements, mutually decide the feature set, development technologies &amp; platform, and give you the <strong>fixed cost estimation<\/strong>.\u00a0<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">This entire process takes several days but less than a week as it defines the long-term scope of the project and gives you an idea of all deliverables.&nbsp;<\/span><\/p>\n\n\n\n<p>Thus, we encourage you to contact the development company and ask for a personalized quote rather than believing any random number that you read on the internet.&nbsp;<\/p>\n\n\n\n<p><strong><em>The majority of development companies do not charge you to give you a personalized quote.<\/em>\u00a0<\/strong><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">What we give you extra in addition to a personalized quote is a complimentary consultation for the time you invest to contact us!&nbsp;<\/span><\/p>\n\n\n\n<h2><strong>Time Required to Develop a Patient Portal<\/strong><\/h2>\n\n\n\n<p>Toyota builds 13,400 cars in a single day whereas it takes 6 months to build a single Rolls-Royce.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">What we are trying to say here is, development companies can build your patient portal within 15 days and also within 15 months.&nbsp;<\/span><\/p>\n\n\n\n<p><em>But it is up to you whether you require a Toyota or Rolls-Royce!\u00a0<\/em><\/p>\n\n\n\n<h2><strong>Operating Cost of a Patient Portal<\/strong>\u00a0<\/h2>\n\n\n\n<p>You must be aware of the fact that none of the valuable things come with a single-time investment option.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">You always need to keep investing to keep it running and keep utilizing it for the purpose you have acquired it.&nbsp;<\/span><\/p>\n\n\n\n<p>Talking about the patient portal, you have to bear several <strong>operating costs<\/strong> such as,<\/p>\n\n\n\n<ul><li><em>Patient portal maintenance\u00a0<\/em><\/li><li><em>IT support\u00a0\u00a0<\/em><\/li><li><em>API fees (payment API, location API, communication API)\u00a0<\/em><\/li><li><em>Regular compliance audit<\/em>\u00a0<\/li><\/ul>\n\n\n\n<p>However, the inspiring fact here is that &#8211; the <span style=\"color:#7b68ee\" class=\"has-inline-color\">operating cost of a patient portal is a fraction of the revenue you can generate because of the patient portal!<\/span>\u00a0<\/p>\n\n\n\n<p>This is the \u2018value\u2019 we are talking about!&nbsp;<\/p>\n\n\n\n<h2><strong>Compliance Requirements for the Healthcare Patient Portal in Canada<\/strong>\u00a0<\/h2>\n\n\n\n<p>This is where you need to be very careful.<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Because, if your patient portal isn\u2019t compliant with all applicable data privacy laws, you become liable for a fine of up to <strong>$500,000!<\/strong><\/span>\u00a0<\/p>\n\n\n\n<p>Healthcare is a <strong>highly regulated industry<\/strong> as it has already been the soft target of hackers for the crucial personal data every healthcare entity is handling.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">So, to set up the framework that governs how healthcare entities collect, save, and share the personal data of patients, authorities have imposed healthcare data privacy laws.\u00a0\u00a0<\/span><\/p>\n\n\n\n<p>In Canada, there is <strong>one federal-level data privacy law,<\/strong> PIPEDA and there are <strong>several provincial-level data privacy laws.<\/strong>\u00a0<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Meaning, that if you are using a patient portal in Ontario, you have to address PIPEDA as well as Ontario\u2019s local law, PHIPA.\u00a0<\/span><\/p>\n\n\n\n<p>These laws ask you to deploy an adequate number of technical and administrative security measures to ensure data privacy and confidentiality.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">These laws also set out the different legal ways you can handle the data of patients.&nbsp;<\/span><\/p>\n\n\n\n<p>In our case, the patient portal handles the data of patients.<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Thus, it should be built in such a manner that it collects, saves, and shares data as per regulations only!\u00a0<\/span><\/p>\n\n\n\n<p><strong>You should read this: <\/strong><a href=\"https:\/\/www.syscreations.ca\/blog\/phipa-ontario-regulations\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\"><u>PHIPA Regulations<\/u><\/span><\/strong><\/a><\/p>\n\n\n\n<p>We accommodate <strong>dedicated compliance specialists <\/strong>who work with the development team to make sure your patient portal is compliant with all applicable data privacy laws.&nbsp;<\/p>\n\n\n\n<p><em><span style=\"color:#7b68ee\" class=\"has-inline-color\">Compliance has always been our major priority as being a Canadian company we clearly understand its gravity!<\/span><\/em><\/p>\n\n\n\n<h2><strong>Have a Glimpse of Backstage &#8211; the Process We Follow to Build Your Patient Portal\u00a0<\/strong><\/h2>\n\n\n\n<p>Over the period, we have optimized our project execution methodology and achieved the best of it!&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\"><em><strong>The process we\u2019ll follow to develop your patient portal has caused a flood of success for our several existing healthcare clients.<\/strong><\/em><\/span><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">So, don\u2019t worry. We will execute your project with a tested and trusted approach only.\u00a0<\/span><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1080\" height=\"2598\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/05\/Process-\u2013-1-2.png\" alt=\"\" class=\"wp-image-29841\"\/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2><strong>Features to Consider for Your Medical Patient Portal<\/strong>\u00a0<\/h2>\n\n\n\n<p><strong>Features are something you have to define smartly as they not only influence patient experience but influence your budget too.\u00a0<\/strong><\/p>\n\n\n\n<p>Here, we are suggesting some of the most important features of your medical patient portal software.\u00a0<\/p>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Patient Features:<\/span>&nbsp;<\/strong><\/p>\n\n\n\n<ul><li><em>Patient profile\u00a0<\/em><\/li><li><em>Add symptoms\u00a0<\/em><\/li><li><em>Symptom tracker\u00a0<\/em><\/li><li><em>Book virtual or in-person appointment\u00a0<\/em><\/li><li><em>Give medical tests<\/em><\/li><li><em>See prescriptions\u00a0<\/em><\/li><li><em>See medical history\u00a0<\/em><\/li><li><em>Add health card details\u00a0\u00a0<\/em><\/li><li><em>Add private insurance details\u00a0\u00a0<\/em><\/li><li><em>Fill medical forms\u00a0<\/em><\/li><li><em>Make payment (for uninsured patients)\u00a0<\/em><\/li><li><em>Chat, voice call, &amp; video call communication methods\u00a0<\/em><\/li><li><em>Read healthcare and wellness resources\u00a0<\/em><\/li><li><em>Medication reminder<\/em><\/li><li><em>Notifications\u00a0\u00a0<\/em><\/li><li><em>Virtual waiting room<\/em>\u00a0<\/li><\/ul>\n\n\n\n<p><strong><span style=\"color:#7b68ee\" class=\"has-inline-color\">Clinician Features:<\/span><\/strong><\/p>\n\n\n\n<ul><li><em>Clinician profile&nbsp;<\/em><\/li><li><em>Calendar&nbsp;<\/em><\/li><li><em>Access to patients\u2019 clinical data (thanks to EMR\/EHR integration)&nbsp;<\/em><\/li><li><em>Upload medical forms&nbsp;<\/em><\/li><li><em>Arrange medical tests&nbsp;<\/em><\/li><li><em>Virtual care or telemedicine&nbsp;<\/em><\/li><li><em>ePrescription&nbsp;<\/em><\/li><li><em>Direct billing (with billing codes support)&nbsp;<\/em><\/li><li><em>Internal collaboration with other team members&nbsp;<\/em><\/li><li><em>Easy communication with patients&nbsp;<\/em><\/li><li><em>Resource sharing with patients&nbsp;<\/em><\/li><li><em>Clinical decision-making support<\/em>&nbsp;<\/li><\/ul>\n\n\n\n<h2><strong>Medical Patient Portal Mobile App or Web App: Which One Should You Choose?<\/strong><\/h2>\n\n\n\n<p>If you ask us, we would suggest both &#8211; mobile app &amp; web app.<\/p>\n\n\n\n<p>Why? Because\u2026\u00a0<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">For many of your users, a mobile app is more convenient and easy to use because of its <strong>flexibility<\/strong> to use anywhere easily.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">And for many other users, a web app is more comfortable to use as one can easily access it on a <strong>large screen<\/strong>.&nbsp;<\/span><\/p>\n\n\n\n<p>Thus, to address the requirements of both user groups, we suggest investing in a patient portal mobile app as well as a web app.&nbsp;<\/p>\n\n\n\n<p>However, there are possibilities that you might find it financially challenging to invest in both in a single shot.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Hence, invest first in the MVP version of the patient portal web app which is equipped with basic and useful features only >> add more advanced features in it based on user feedback >> get high ROI >> start planning for mobile app >> build it (either MVP or full-fledged version as per your success with web app).\u00a0<\/span>\u00a0<\/p>\n\n\n\n<p>You can also first start with a mobile app and then go for a web app.<\/p>\n\n\n\n<p>But this is indeed the <strong>most risk-free approach<\/strong> to owning both web and mobile apps of the patient portal!\u00a0<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1080\" height=\"898\" src=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2022\/05\/Mobile-vs-Webapp_2-1.png\" alt=\"mobile app vs web app\" class=\"wp-image-29842\"\/><\/figure>\n\n\n\n<h2><strong>Receive What You&#8217;re Here For &#8211; Local Canadian Tech &amp; Compliance Help for Your Patient Portal Project\u00a0<\/strong><\/h2>\n\n\n\n<p>We are an <strong>Ontario-based<\/strong> healthcare-focused IT company.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Our knowledge and skills are healthcare-specific and thus, we can understand and deliver your clinical and operational requirements in a better way.\u00a0<\/span><\/p>\n\n\n\n<p>We are resourceful with <strong>healthcare developers, designers, business analysts, and compliance specialists!<\/strong><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">We become an extension of your team, serve our expertise, and celebrate your outcome together!\u00a0<\/span><\/p>\n\n\n\n<p><strong>Because, \u2018we\u2019 for us is beyond ourselves, our gain, and our beliefs!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Please check out the latest version of this blog. Think like entrepreneurs.&nbsp; Rich invest in time. Poor invest in money. And entrepreneurs invest in value! So, what is more valuable than using a 3rd party patient portal and appointment booking system by paying them the monthly fees?&nbsp; Indeed, your own healthcare patient portal, built according [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":27488,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Healthcare Patient Portal Software App in Canada: Custom &amp; White-Label<\/title>\n<meta name=\"description\" content=\"Planning to build a healthcare patient portal? Check out the cost, time, and the entire process of building it &amp; our white-label solution.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.syscreations.ca\/blog\/build-patient-portal\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Build Your Own Patient Portal\" \/>\n<meta property=\"og:description\" content=\"Cost, time and entire backstage process\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.syscreations.ca\/blog\/build-patient-portal\/\" \/>\n<meta property=\"og:site_name\" content=\"SyS Creations - IT Management, Compliance &amp; Consulting Company in Canada\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-05T22:55:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-10T21:08:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2021\/06\/Blog-115-23-6-21.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Build Your Own Patient Portal\" \/>\n<meta name=\"twitter:description\" content=\"Cost, time and entire backstage process\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data1\" content=\"6 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.syscreations.ca\/blog\/#website\",\"url\":\"https:\/\/www.syscreations.ca\/blog\/\",\"name\":\"SyS Creations - IT Management, Compliance &amp; Consulting Company in Canada\",\"description\":\"SyS Creations - IT Management, Compliance &amp; Consulting Company in Canada\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.syscreations.ca\/blog\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.syscreations.ca\/blog\/build-patient-portal\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2021\/06\/Blog-115-23-6-21.jpg\",\"contentUrl\":\"https:\/\/www.syscreations.ca\/blog\/wp-content\/uploads\/2021\/06\/Blog-115-23-6-21.jpg\",\"width\":1280,\"height\":720},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.syscreations.ca\/blog\/build-patient-portal\/#webpage\",\"url\":\"https:\/\/www.syscreations.ca\/blog\/build-patient-portal\/\",\"name\":\"Healthcare Patient Portal Software App in Canada: Custom & White-Label\",\"isPartOf\":{\"@id\":\"https:\/\/www.syscreations.ca\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.syscreations.ca\/blog\/build-patient-portal\/#primaryimage\"},\"datePublished\":\"2024-01-05T22:55:00+00:00\",\"dateModified\":\"2024-01-10T21:08:21+00:00\",\"author\":{\"@id\":\"https:\/\/www.syscreations.ca\/blog\/#\/schema\/person\/c09c2823449c6b5e7b11fd98b3897f9a\"},\"description\":\"Planning to build a healthcare patient portal? 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