{"id":30307,"date":"2024-06-06T22:55:00","date_gmt":"2024-06-06T22:55:00","guid":{"rendered":"https:\/\/www.syscreations.ca\/blog\/?p=30307"},"modified":"2024-06-06T15:57:47","modified_gmt":"2024-06-06T15:57:47","slug":"patient-intake","status":"publish","type":"post","link":"https:\/\/www.syscreations.ca\/blog\/patient-intake\/","title":{"rendered":"Custom Patient Intake Software, Integrated with Your EMR\/EHR (Result is Happy Faces of Patients, Providers &#038; Staff!)"},"content":{"rendered":"\n<p><strong>In 2010: <\/strong>A waiting room full of patients = A very popular and profitable healthcare setting<\/p>\n\n\n\n<p><strong>In 2022:<\/strong> A waiting room full of patients = A very outdated healthcare setting which does not give a damn about patient convenience!   <\/p>\n\n\n\n<h2><strong>A Patient\u2019s Perspective:\u00a0<\/strong><\/h2>\n\n\n\n<p>As per a <a href=\"https:\/\/www.beckershospitalreview.com\/patient-experience\/76-of-patients-leave-physician-s-office-unsatisfied-turn-to-the-internet-to-supplement-visits.html#:~:text=Six%20study%20insights%3A,to%20do%20more%20research%20online.\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"color:#7b68ee\" class=\"has-inline-color\"><u><strong>recent study<\/strong><\/u><\/span><\/a>, 76% of the patients leave the office of providers with doubts and dissatisfaction in mind.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">In many cases, patients feel more confused about their health than before the doctor&#8217;s visit.&nbsp;<\/span><\/p>\n\n\n\n<p>There are two major underlying problems causing this dissatisfaction.&nbsp;<\/p>\n\n\n\n<p><strong>Reason #1:<\/strong> Patients have to explain their situation to multiple persons when they visit the hospital, leading them to frustration.&nbsp;<\/p>\n\n\n\n<p><strong>Reason #2: <\/strong>Patients find less time per appointment and thus, they have to leave the office with several unanswered questions regarding their health.&nbsp;<\/p>\n\n\n\n<h2><strong>A Provider\u2019s Perspective:\u00a0<\/strong><\/h2>\n\n\n\n<p>Every provider including physicians and nurses acknowledges the fact that their profession is ranked among the most trusted professions.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">They always aim to deliver outstanding care to each patient. However, they are facing a significant challenge which is known to everyone but only a few can dare to solve that challenge.&nbsp;<\/span><\/p>\n\n\n\n<p><strong>Problem:<\/strong> Providers are overburdened. Almost 67% of the providers aren\u2019t capable of handling the volume of patients they recieve.&nbsp;<\/p>\n\n\n\n<p><strong>Reason: <\/strong>They find themselves stuck between endless manual data entry and other administrative tasks to make sure of seamless information flow throughout the care journey.\u00a0<\/p>\n\n\n\n<p><center><blockquote class=\"twitter-tweet\"><p lang=\"en\" dir=\"ltr\">Tonight I\u2019ve spent over an hour on the bijillionth therapy new patient intake form for J in the last yr. Always same core Qs, no matter the specialty &#8211; all surgeries with dates, conditions, hospitalizations. Triggering \ud83e\udd72 There has to be a better to get this info to HCPs.<\/p>\u2014 Kristina Eliashevsky (@eliashevsky) <a href=\"https:\/\/twitter.com\/eliashevsky\/status\/1544453733001617408?ref_src=twsrc%5Etfw\">July 5, 2022<\/a><\/blockquote> <script async=\"\" src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/center><\/p>\n\n\n\n<h2><strong>The Solution: Online Patient Intake\u00a0<\/strong><\/h2>\n\n\n\n<p>If we dig deep, the cause of problems both patients and providers are facing is manual patient intake.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Manual patient intake has always been frustrating as staff and patients engage in a very long conversation, providers share the forms, patients fill those paper-based intake forms and later staff add that data into the system.<\/span><\/p>\n\n\n\n<p>But if a hospital deploys online patient intake software, things will go very smoothly for all patients, providers and staff.&nbsp;<\/p>\n\n\n\n<p><strong>Here is how:&nbsp;<\/strong><\/p>\n\n\n\n<ul><li>A patient adds his\/her medical requirements through the link provided by the hospital staff from a phone, laptop or tablet.&nbsp;<\/li><li>Prior to the appointment, a patient automatically receives the e-forms on his\/her device and email.<\/li><li>The patient fills out the required forms and other demographic information digitally and submits it.&nbsp;&nbsp;&nbsp;&nbsp;<\/li><li>The filled data is directly added to the doctor\u2019s EMR\/EHR as it is integrated with patient intake software.&nbsp;<\/li><li>The patient can also virtually check-in from parking, from home or while on the way to see a doctor.&nbsp;<\/li><li>The patient receives a confirmation message with the exam room number. And he\/she reaches there directly, skipping the waiting room!&nbsp;<\/li><\/ul>\n\n\n\n<p><strong>The benefits:&nbsp;<\/strong><\/p>\n\n\n\n<ul><li>Patients don\u2019t have to communicate their needs with anyone.&nbsp;<\/li><li>Patients don\u2019t have to wait in the waiting room.&nbsp;<\/li><li>Staff don\u2019t have to interact much with patients to collect their data. Rather, they can interact with patients to make them feel homely.&nbsp;<\/li><li>Providers don\u2019t have to go through multiple filled forms to find any specific information about a patient. They can find all details digitally from EMR\/EHR.&nbsp;<\/li><li>There is no manual data entry required. Meaning, staff have the ultimate peace of mind.&nbsp;<\/li><\/ul>\n\n\n\n<h1><strong>Online Patient Intake Software: Implementation<\/strong><\/h1>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img loading=\"lazy\" src=\"https:\/\/i0.wp.com\/formdr.com\/wp-content\/uploads\/2021\/08\/patient-intake-form-1.png?fit=2076%2C1865&amp;ssl=1\" alt=\"Patient intake app\" width=\"358\" height=\"322\"\/><\/figure>\n\n\n\n<p>A patient intake software exists in either the mobile app or web app.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">In case you don\u2019t know, a web app opens on web browsers and has similar features to mobile apps.<\/span><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Whereas, a mobile app needs to be installed from App Store or Play Store to access it.\u00a0<\/span><\/p>\n\n\n\n<p>This mobile and web app needs to be integrated with your EMR\/EHR or any other system you might be using to have a single dashboard for accessing the recorded data with ease.&nbsp;<\/p>\n\n\n\n<p>You can have two different approaches to send e-forms to patients. One is manual and another is automated.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">In a manual approach, your staff member sends relevant forms (in the form of links) to the patient from the admin panel after analyzing the patient&#8217;s appointment type.&nbsp;<\/span><\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">And in the automated approach, the software itself figures out the relevant forms and sends them to patients.&nbsp;<\/span><\/p>\n\n\n\n<p>Whatever the details patients fill into those forms digitally are saved into the database and also shared automatically with the EMR\/EHR.&nbsp;<\/p>\n\n\n\n<h2><strong>Features of the Online Patient Intake System\u00a0<\/strong><\/h2>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">We can easily skip this. But the reason we are adding this topic is it highly influences the cost of development if you\u2019re planning to build a custom solution.&nbsp;<\/span><\/p>\n\n\n\n<p>So, here are the top features we recommend you add to your custom patient intake platform.&nbsp;<\/p>\n\n\n\n<ul><li>Patient profiles&nbsp;<\/li><li>Appointment booking&nbsp;<\/li><li>Access to e-forms&nbsp;<\/li><li>Online check-in&nbsp;<\/li><li>Consent management <\/li><li>Notification&nbsp;<\/li><li>Payment&nbsp;<\/li><\/ul>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">You can consider adding telemedicine features as well if you are planning to make it more convenient for patients.<\/span>&nbsp;<\/p>\n\n\n\n<h2><strong>3rd Party or Custom Solution: What Should You Choose?<\/strong>\u00a0<\/h2>\n\n\n\n<p>It totally depends on your needs, scale and budget.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">However, we always suggest choosing custom solutions as all 3rd party healthcare solutions are notorious for smartly fixed plans which cost you less in the short-term but in long term, it costs you more than the capital cost required for custom development.&nbsp;<\/span><\/p>\n\n\n\n<p>Not only this, you pay money for using their software which isn\u2019t exclusively built for you.<\/p>\n\n\n\n<p>Most importantly, you\u2019re just a user of that software as they don\u2019t have source code ownership and IP rights.\u00a0<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">To clear all your confusion in a single shot, we have prepared an evaluation matrix.<\/span><\/p>\n\n\n\n<p>If the total you get is equal to or greater than 25, you must go for custom development.&nbsp;<\/p>\n\n\n\n<p>And if the total you get is less than 25, you must go for pre-built software.&nbsp;<\/p>\n\n\n\n<p><center><blockquote class=\"twitter-tweet\"><p lang=\"en\" dir=\"ltr\">Pre-built apps can be dangerous &#8211; to your peace of mind! <a href=\"https:\/\/twitter.com\/hashtag\/appdevelopment?src=hash&amp;ref_src=twsrc%5Etfw\">#appdevelopment<\/a> <a href=\"https:\/\/t.co\/leFJok38Ya\">pic.twitter.com\/leFJok38Ya<\/a><\/p>\u2014 SyS Creations Inc. (@syscreations) <a href=\"https:\/\/twitter.com\/syscreations\/status\/1545379298974257153?ref_src=twsrc%5Etfw\">July 8, 2022<\/a><\/blockquote> <script async=\"\" src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/center><\/p>\n\n\n\n<h2><strong>We\u2019re a Canadian IT Company that Entertains Only Healthcare Projects\u00a0<\/strong><\/h2>\n\n\n\n<p>Well, that\u2019s something you hear for the first time. Right?&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">You must be wondering <em>why would an IT company only work on healthcare projects while killing other sales opportunities?&nbsp;<\/em><\/span><\/p>\n\n\n\n<p>The answer is, <strong>to create class<\/strong>, not mass!&nbsp;<\/p>\n\n\n\n<p>We have madness over healthcare.<\/p>\n\n\n\n<p>The only thing we understand is healthcare.\u00a0<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Our 50+ healthcare IT professionals that include developers, designers, business analysts, QA engineers and compliance specialists have only been working on healthcare IT projects since the first day of their professional careers.&nbsp;<\/span><\/p>\n\n\n\n<p>We have an on-ground understanding of how the healthcare industry works and how technologies can play a role.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">Whatever the custom healthcare solution we build, we ensure to deliver the two rare things to our clients &#8211; peace of mind and clinical value!&nbsp;<\/span><\/p>\n\n\n\n<p>We hold a vision to invest our 8 hours every day for patients and providers while being specific to the healthcare industry.&nbsp;<\/p>\n\n\n\n<p><span style=\"color:#7b68ee\" class=\"has-inline-color\">So, if you feel connected to our vision, let\u2019s have a call and assess how we can help you with your healthcare IT needs with the fusion of our healthcare mindset, passion and IT knowledge.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2010: A waiting room full of patients = A very popular and profitable healthcare setting In 2022: A waiting room full of patients = A very outdated healthcare setting which does not give a damn about patient convenience! A Patient\u2019s Perspective:\u00a0 As per a recent study, 76% of the patients leave the office of [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":30311,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Custom Online Patient Intake Software, Integrated with EMR\/EHR<\/title>\n<meta name=\"description\" content=\"Manual patient intake is very time-consuming and tedious. 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