Develop a Healthcare Staffing App or Healthcare Staffing Agency Software to Address Healthcare Labour Shortage in Canada

3 months ago

According to Statistics Canada, job openings for nurses have increased significantly, but many positions remain vacant. 

The most popular job portal - Indeed - revealed that nursing job postings receive very fewer clicks as compared to other job postings.

This suggests a growing labour shortage in the healthcare industry. 

However, there are a few organizations that are leveraging technology to solve healthcare staffing issues. 

One such organization is BookJane. 

BookJane is helping healthcare entities fill staff shifts on short notice with its innovative healthcare staffing platform or BookJane app. 

But before discussing how BookJane solves healthcare staffing issues, let's first discuss how severe the issues are!

How real are the healthcare staffing issues in Canada?

Let's just skip the pre-pandemic time. Because the real fear emerged after the first pandemic wave hit Canada.

According to the recent news article published in CBC, Saint John hospital staff suffer burnout.

It was revealed in the province's latest healthcare consultation session.

The situation is so severe that staff are having mental health-related challenges.

The only reason for overburdened staff is the lack of adequate staff members in a hospital.

While I was about to finish with reading this news, another news popped up.

Recently the Canadian Medical Association revealed a statement and listed out key priorities. 

CMA on healthcare labour shortage

This clearly depicts that our healthcare system is going through a severe labour crisis!

The following image clearly shows the aftermath of the labour shortage. 

Healthcare staff shortage

One most practical solution to a healthcare labour shortage in Canada is the adoption of technology, specifically, building a healthcare staffing app or healthcare staffing agency software. 

BookJane is the most popular and powerful healthcare staffing app in Canada. So, let’s learn more about it to have an idea of how technology can solve healthcare staffing issues. 

About BookJane App and investment they seized from Revera Senior Care

Let’s start with, 

BookJane Company Information: 

BookJane has been very active and successful in the healthcare industry since 2016. 

During their initial days, they provided a platform for the highest quality of in-home care. 

They later evolved so greatly that they are now the largest network of caregivers in entire North America. 

They are working very closely with retirement homes, long-term care homes, hospitals, child care centres and agencies. 

How BookJane App solves healthcare staffing issues: 

BookJane app

BookJane is solving one of the biggest challenges in the healthcare industry - labour shortage - using technology. 

All licensed caregivers register themselves on the app. From the app, they can accept a shift added or requested by healthcare entities. 

Caregivers can access all details of the shift such as date, time, and location before accepting it. 

The BookJane app works like Uber. But here, healthcare facilities have the ability to select their preferred caregivers for shifts. 

So, ultimately, it is the marketplace for healthcare professionals! 

Caregivers get steady work because of BookJane’s extensive partnership with 700 healthcare facilities and agencies across North America. 

Staffing agencies can also leverage the BookJane platform by easily finding open shifts and filling them with the team they have. 

BookJane is most useful to care facilities. 

Whenever they are in need of caregivers, they can add shift details and fill shifts on very short notice. 

This way, care facilities can increase their shift fulfillment rates by 90%. 

Revera Senior Care investing $1 million in BookJane: 

Revera is a very prominent name in the healthcare industry. 

With its 50,000 employees, Revera Long Term Care is providing exceptional care and services to seniors across Canada, the USA and the UK. 

Recently, Revera Senior Care invested $1 million in BookJane through its Innovators in Aging Program.

A major challenge associated with a healthcare staffing app like BookJane

BookJane app works in the gig economy and meeting demand with sufficient supply has been the major challenge for all on-demand apps. 

You always need to make sure that there are enough caregivers registered on your platform and ready to accept shifts to actually help care facilities fill shifts effortlessly. 

Otherwise, they will feel the same you feel when you want to book an Uber ride but the app shows ‘no ride available in your area!’ 

Features to add to the healthcare staffing  app 

In every on-demand app, there are 2 app modules - one for users and one for service providers or gig workers. 

(Here, users are healthcare facilities and service providers are caregivers.)

User App Features: 

  • Signup/ Login 
  • Profile 
  • Jobs/Shifts Listing 
  • Jobs/Shifts Listing Status 
  • Jobs/Shifts Listing History 
  • Jobs/Shifts Management 
  • Chat/Call 
  • Caregivers’ Profile Access 
  • Reviews/Feedback 

Service Provider App Features: 

  • Signup/ Login 
  • Profile 
  • Available Jobs/Shifts 
  • Shifts /Jobs Details 
  • Navigation to Shift Location 
  • Payment 
  • Chat/Call 
  • Reviews/Feedback 
  • Job/Payment History 

Building healthcare staffing software for agencies: Key factors 

Allocating shifts and managing the staff all manually are very overwhelming tasks for healthcare staffing agencies. 

Rather than expanding their operations, they end up investing the majority of time in solving errors due to manual workflows and poor communication & collaboration between their back-office staff, healthcare professionals and healthcare entities. 

Things can go magical for healthcare staffing agencies if you adopt technology in the form of healthcare staffing agency software. 

So, if you’re planning to build healthcare staffing software for your agency, the following are key factors you must consider. 

#1: Workflows 

You must build that software as per your workflows to leverage it to its full potential. And that’s the only reason we don’t suggest 3rd party pre-built software as it isn’t built as per your workflows. 

#2:  Compliance 

If your healthcare staffing agency software is dealing with the personal and clinical data of patients, you must address healthcare privacy laws. In other cases, you will not become liable for satisfying healthcare privacy laws. 

However, we recommend you to build your software compliant with at least HIPAA as it automatically eliminates the majority of privacy and security vulnerabilities. 

#3: UI/UX 

The UI/UX of the software must be easily accessible by all. For that, you must carry out accessibility testing and identify where users struggle the most to navigate the software. Because in that case, your team would be able to use the software in such a way that saves their time and efforts - rather than claiming their time. 

#4: Tech stack 

This is a very crucial aspect of building healthcare staffing agency software. You must decide on a tech stack while keeping your future needs in mind. Because the tech stack must be scalable to support the increased number of users in the future. 

#5: Testing 

You don’t have to give a cold shoulder to software testing. Because even a small bug leads to a major mishap which can cost you time and money. Thus, you must execute very detailed software testing which includes performance testing, load testing, UI/UX testing, API testing, security testing etc.

Explore the entire process of building a healthcare staffing app or software

Healthcare software development process

Know how and where we can help you build a healthcare staffing app or software in Canada 

We’re a healthcare-focused IT firm based in Ontario.

We help entrepreneurs and healthcare professionals to utilize technology to address the age-old & modern challenges of our healthcare industry. 

Being a Canadian healthcare IT company, we have the ultimate understanding of the Canadian healthcare system and this helps us a lot in delivering the best healthcare IT solutions.

If you’re planning to develop a healthcare staffing app, we can assist you in multiple ways. 

  • App Workflow / App UI Design 
  • MVP App Development
  • Full Fledged App Development 
  • Compliance Consulting and Implementation 
  • Healthcare App/Software Testing 
  • Business Strategies
  • Market Launch

So, let’s connect. You can directly call us at +1 905 635 7574 or fill out the contact form to receive a reply within 3 to 6 hours.