An Ontario-based LTC home reached out to SyS Creations during COVID-19. They were using the legacy Wi-Fi system and experiencing many network issues and glitches which often resulted in a poor connection. Extensive downtime became routine for them. Eventually, they had to go paper-based and use their MAR and TAR completely manually. The client had a very straightforward requirement: plan, design, deploy and maintain a robust network infrastructure so that they can eliminate paperwork and resume online senior care processes without any interruptions.