A Detailed Guide to Build Healthcare SaaS Platform With Canadian Healthcare IT Experts

1 month ago

Healthcare SaaS platform!

All I can say is Software as a Service (SaaS) is an untapped market with huge innovation potential. 

The market for Healthcare SaaS is expected to reach USD 51.7 billion by 2028. 

So, this entire blog is a roadmap to build a healthcare SaaS platform.

What is a healthcare SaaS platform and how does it work?

Owners and operators of healthcare facilities are directly accountable for the well-being of their patients and employees.

In order to offer a seamless patient care experience and streamline clinical and administrative workflows, a technology solution is needed.

The SaaS model proves to be extremely beneficial for healthcare entities or organizations.

“SaaS uses cloud technology to build a network of servers and databases that can be accessed through the internet from any device”.

The healthcare SaaS platform is a cost-effective solution to give EHR/EMR and any other health tech solutions to patients and providers. 

It is used by many hospitals for billing, revenue cycle management, streamlining communication, and supply chain management.

In simple terms, the applications of SaaS in healthcare are limitless.

When you build a healthcare SaaS platform, you are hosting a cloud-based platform that your users can use by paying either a fixed fee or usage-based charges.

But how exactly a SaaS in healthcare makes money?

Building a healthcare SaaS platform is a one-time investment that makes it scalable and reliable. At the same time, the upgrade availability at no extra cost makes it the customer’s favorite option. 

1. A rental business model:

The software is rented to the user on a monthly or annual basis. The software provider receives regular revenue as well as the chance to increase subscription rates and offer premium products on an annual basis.

2. Recurring Income:

Recurring income enables healthcare SaaS platforms to reach the break-even point faster in comparison to Licensed Software sellers. This helps in generating better long-term profits.

3. Subscription:

Subscription sales provide a consistent source of predictable and regular income, allowing businesses to withstand business fluctuation in an unpredictable climate.

It’s just like subscribing to Netflix, and all you have to do is chill at the end.

Build healthcare SaaS platform: Explore benefits & challenges

Explore the list of top benefits you can expect from helathcare SaaS platforms.

  • It is cost effective

On a crucial note, health tech solutions are costlier.

However, with healthcare SaaS, organizations or institutes can obtain a cost-effective option as they don't have to suffer any large initial expenses, spend on upgradation, or set up costs.

But why?

As healthcare SaaS comes up with no need for expensive hardware setup isn't or cost of maintenance.

  • Easy & quick back-ups

With on-site data servers, the institute is responsible for all backups and if the servers fail, there is a high possibility of losing all crucial data.

But this is not the case with the healthcare SaaS platform as all data is regularly backed up. As a result, in the event of a problem, all medical data may be quickly obtained.

That's the reason, SaaS is the most beneficial and preferable option for healthcare institutions. 

  • Scalable

SaaS platforms and applications are usually cloud-based.

As a result, medical institutions don't have to worry about scalability as SaaS enables them to instantly scale their apps up or down based on the development needs. 

  • It is secure

Healthcare SaaS is developed as per the compliance regulations such as PIPEDA, HIPAA, PHIPA, and others.

Means, there is no need to be concerned about security loopholes and hefty fines from the government.

  • Allows real-time updates

It allows for real-time changes.

SaaS in healthcare institutes ensures the access to reliable information at any time. It also means that all of the professionals involved in a patient's case can work on the data together and communicate for regular updates.

  • Accessibility & upgrades

Organizations have to improve their interoperability standard in order to transfer data seamlessly across hospitals and other areas of healthcare like insurance providers.

Instead of investing large sums in IT infrastructure, seamless connectivity between healthcare providers may be achieved with a modest software change.

At the same time, preventing unauthorized access into the system by creating standard security operational functions allows only authorized users to access information at any time and from any location.

Explore the list of challenges associated with adopting SaaS platforms in healthcare.

1. Needs more transparency

The SaaS provider hosting the database and server in the cloud will be required to testify to the solution's safety and usefulness. The operation will fail if there is no transparency between the startup and the SaaS provider.

2. Compiance is a headache

From our experience in providing healthcare-focused IT solutions, we comprehend that healthcare is a tightly regulated marketplace, and both healthcare companies and SaaS suppliers must comply with all the compliance regulations. 

3. Data privacy & security

It is one of the biggest challenges in healthcare SaaS platforms.

Patient data is sensitive and crucial. Thus, it must be kept secure. To do so, adequate precautions are needed before putting it in the cloud.

Hence, it is advised to take help from specialists like us who have been working in healthcare for the past 8+ years.

A generic software development company may give you software, but not compliant and protected software. 

Our step-by-step process to bring healthcare SaaS into action

Building a healthcare SaaS solution is not fundamentally different from other types of application development.

As a health tech company, we always keep in mind the following before we build a healthcare SaaS platform.

  • Compliance & data sharing standards, i.e., HIPAA, PIPEDA, PHIPA, HL7 & FHIR
  • Secure transfer of data using cloud tech setup
  • Compatibility with various systems & OS is a must

1) Discovery stage

The moment you get in touch with us the discovery phase begins.

At this stage, we make a plan, identify requirements, and create a prototype. 

To completely understand what the product is supposed to achieve and which problems it is supposed to solve, we conduct comprehensive research through a series of calls and meetings with you.

After that, we finally, prepare all of the deliverables such as,

  • Product specifications document
  • Estimates for mockups
  • Roadmap
  • The scope of work

2) Design stage

We formulated the product vision in the discovery stage. And now we move onto the design stage.

Here we understand the standard SaaS platform rules.

These features include inconspicuous design, straightforward navigation, adaptability, and simple search. The platform must also be visually appealing and take into consideration various digital healthcare trends. 

At the same time, we stress out the data visualization which is a very critical factor in healthcare UX design.

This makes all the data on SaaS professional, understandable, and unformidable as one of the platform’s selling features is the ability to visualize large volumes of healthcare data after all.

3) Development stage

With a dedicated team allotted to you that includes developers, designers, in-house compliance experts (working in harmony with developers), QA testers, and client managers, we understand the data ecosystem and how healthcare development is different from developing other IT platforms.

We practice the use of Agile Methodology in healthcare SaaS development which has shown to be quite beneficial.

The reason is - development occurs in short cycles (known as sprints), it allows for the incorporation of input and results in the development of a scalable SaaS application/platform. 

4) Release & support

As we prepare your product to be released, our team of highly qualified QA testers test your product under a variety of intense environments & conduct a pilot simultaneously to generate user opinion so that based on the suggested review, we can make changes in your SaaS solution.

During this period you can scroll and play around with the app. 

Once the SaaS is ready after our evaluation, we help you with 24x7 launch support for a successful launch. 

But wait! It just doesn’t end here.

We also provide you with software training and continuous tech support whenever you need it. (It’s a two-way street for us!)

Want to have your own healthcare SaaS platform? Guess what? You have knocked on the right door!

Our Ontario-based organization has been serving the healthcare industry with tech-savvy and cost-effective IT solutions for the past decade. 

With a healthcare-focused company like ours, you don’t have to go anywhere else as you get all the expert developers, designers, compliance specialists, and business analysts under one roof keeping the uniformity of your project. 

Considering that you have reached this far, and your interest in healthcare technology, explore our epic health tech case studies

So, let’s build great things together!