Whether you are planning to redirect your efforts put on IT asset acquisition and management to your core business, or planning to ease management & maintenance pains related to operating systems, database servers, and applications, we work as the full-strength IT department for your business goals.

Hire Full-Strength IT Department

Call +1 905 635 7574
  • 01
    Online Connected Business
  • 02
    Increased Productivity
  • 03
    Better Customer Service
  • 04
    Enhanced Internal Management

Why should you consider IT Infrastructure Service?

From HR operations to customer onboarding operations, IT infrastructure plays a crucial role. According to Oxford Economics, 7 out of 10 organizations believe that IT infrastructure allows them to gain competitive advantages and optimize business performance. However, there are multiple challenges associated with IT infrastructure setup and even more challenges at IT infrastructure management as an IT infrastructure consists of multiple components. A dedicated monitoring team is also required to get out an IT component from a failing state. This eventually increases the IT budget with no firm assurance for high uptime. IT infrastructure experts set up and manage the IT infrastructure without wasting any resources like an in-house team.

Case Study : How an LTC Pharmacy reduced transcription errors by 80%?

IT Infrastructure Service Offerings

Our 30 years of combined experience makes us aware of the challenges a business can encounter. We curated the IT infrastructure service offerings with the highest state of awareness so that we can solve every single IT challenge of businesses.

IT Management

    Deployment of New IT Systems
    IT System Performance Management
    Define IT Infrastructure Strategy
    Hardware/Software Troubleshooting

Workstation Management

    Endpoints Assessment
    Hardware/Software Installation
    Vendor Management
    24/7 Dedicated Support

Structured Wiring

    Structured Media Centre Setup
    Data & Voice Cabling
    Copper & Fiber Optic Cable Plants
    Data Centres & Data Networks Setup

24/7 Remote Monitoring

    24x7 Expert Monitoring
    Proactive Threat Response
    Multi-Device Support
    Automatic Alarm Notification

Operating System Updates and Patches

    Endpoints Operating System Updation
    Servers Operating System Updation
    Legal Licences Management
    Security Assessment/Execution

System Administration

    Hardware/Software Technical Support
    Constant IT System Monitoring
    Ongoing Data Backup Practice
    Firewalls, Databases Administration

Technology Assessments and Planning

    Current Operational Policies Evaluation
    New/Existing Technology Assessment
    Technology Implementation Planning
    ROI Measurement and High ROI Strategy

Complete Reporting

    Weekly IT Ticketing Status
    Monthly IT Resource Reporting
    Quarterly IT Challenges Reporting
    Yearly Technology ROI Reporting

Reasons to Count on Us

We work with both SMEs and large enterprises. Both of them experience almost the same IT challenges but at different scales which requires a different delivery approach for the same solution. We’ve mastered multi-model solution delivery to help all businesses regardless of their business position.

Committed to Quality

01

Good communication, excellence, and industry best practices are our trusted tactics to deliver results with quality.

Experts Only

01

We aren’t a new kid to block. Each team member of our team has earned expertise in his most-loved technology.

15-Min Response

01

Customer support is our ultimate goal. Our support team acts professionally and rapidly in the event of an error.

Focus on Innovation

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We prepare a custom delivery and support approach and customize the solutions to make it innovative and personalized.

FAQs

Hardware devices, software tools or applications, networking devices, operating systems, data centres are top IT infrastructure components. You can deploy IT infrastructure on the premise or in the cloud.

You should use IT infrastructure service to set up IT infrastructure and maintain it proactively without having an in-house IT team and without spending huge on resources.

Getting the right IT infrastructure partner is very crucial for your business. Thus, you should ask many questions such as, How long have they been in the industry? What kind and what size of clients do they work with. Do they have any specializations? What do they offer that makes them different from the others? And, do they provide support after IT infrastructure deployment?

IT infrastructure requirements for all businesses are different so does IT infrastructure service. Meaning, when there is no fixed IT infrastructure service, we simply cannot estimate the IT infrastructure service cost. The easiest way here to know the cost is to share the requirements and ask for the quote.

With an aim to simplify your vendor management, we provide endpoint hardware support which includes hardware assessment, hardware delivery, hardware configuration, installation and support.

Though we are limitless, we mainly serve healthcare, real estate and manufacturing industries.

A system administrator has major three roles:

 

  • Installation and configuration of software, hardware and networks.
  • Monitoring system performance and troubleshooting issues.
  • Ensuring the security of IT infrastructure.

Let’s call it the ‘ongoing project.’ After successfully deploying robust IT infrastructure which consists of the data centre, EMR/PMS server, secure networking and hardware devices such as computers, printers, IP phones for a Canada-based LTC pharmacy, we have been providing them with remote IT support. You can read the full case study here.

Our thoughts & opinions

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