Whether you are looking for IT break-fix, helpdesk, 24/7 IT support or managed IT services at a flat rate, we address your requirements on-demand with a pay-as-you-go pricing model and with either remote or on-site technical support.

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Better System Uptime
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Urgent On-Call Support
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Low Onboarding Costs
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Flexible Partnership

Why should you consider On-Demand IT Service?

Once an enterprise deploys the IT infrastructure, it is vitally important to keep it running uninterrupted. If it shows an error, the quick response is crucial. So, to set up the IT infrastructure and achieve high system uptime, enterprises need to hire dedicated experts by signing a months-long contract and paying high hourly wage even for their ideal hours. Such practice ultimately increases the total cost of IT service acquisition and ownership. The new on-demand delivery model of the IT services enables you to hire dedicated IT experts for both fixed or variable work for either a short period of time or a long period of time. The fusion of on-demand IT service and pay-as-you-go pricing model reduces the total cost of IT service acquisition and ownership by 54% as compared to the legacy IT service delivery model.

Case Study : How an LTC Pharmacy reduced transcription errors by 80%?

On-Demand IT Service Offerings

Our 30 years of combined experience makes us aware of the IT challenges a business can encounter. We curated the on-demand IT service offerings with the highest state of awareness so that we can affordably solve every single IT challenge of small, medium and even large scale businesses.

IT Break-Fix & IT Maintenance

Workstations Break-Fix & Maintenance
Network Break-Fix & Maintenance
Database Break-Fix & Maintenance
Security and Backup

IT Helpdesk Services

First-Call Resolution
Instant Messaging Service
Issue Tracking
Root Cause Analysis

Remote IT Support

Remote System Monitoring
Automatic Error Notification
Telephone/Online Support
AR-Enabled Assistance

On-Site IT Support

24/7 Availability of Field Technicians
Servers, Network Maintenance
Workstations Maintenance
Software Errors and Malfunctions

Move & Relocation

Transfer of Equipment
Cabling
Hardware Procurement
Service Reactivation

Flat-Rate Managed IT Services

Weekly or Monthly Fee
No Additional Expenses
Scope For More Assistance
Cost Predictability

Contractual Resources

Industry-Specific Expertise
Skilled Technology Resources
On-Site or Remote Assistance
Short & Long-Term Contracts

On-Site IT Service

Same Day IT Service
Network Setup, Troubleshooting
Security Assessments, Solutions
Endpoints Management

Reasons to Count on Us

We work with both SMEs and large enterprises. Both of them experience almost the same IT challenges but at different scales which requires different levels of IT knowledge and delivery models. Thus, We practice custom on-demand delivery models and gain holistic IT knowledge to help all businesses regardless of their business position.

Support All Canadian Time Zone

We work in all the time zones of North America. Meaning, you can get access to our support service anytime on any day.

No Hidden Costs

We promote transparency by not adding any hidden costs. We aim to solve any payment dispute or query within minutes.

Budget-Oriented Services

We don’t ask you to increase the budget. Instead, we enhance our skillset to meet your requirements within your budget.

Most Talented Team

Our talent revolves around the network, server, cloud, security, app development, web development, and automation.

FAQs

For how long you have been in the industry?

We’ve been serving Canadian industries for around 5 years. So far, we have worked with many businesses operating in healthcare, manufacturing, real estate and tourism industries. We helped them save more than 10,000 productivity hours and reduce system downtime by 89%.

What are the IT services you are providing?

We are providing networking, cloud, server, security, app development, web development, business process automation, business collaboration related services. You can know more about our services here.

We have lost all data on our servers. Can you help us to restore the data?

Yes, we put server and data engineers to work to restore your lost data securely and to enhance your organization’s data backup plan to not lose the data in the future.

Can you instantly solve my network error?

To solve your network errors, we either guide you on the phone or provide on-site support. However, if you are far away from our headquarter, the only feasible solution is remote support. In the case of remote support, we utilize AR technology to easily guide you and solve your network error instantly.

Where are you providing your on-demand IT service and IT support?

We are providing our on-demand IT service and IT support nationally in Canada. However, if you are situated far away from our headquarter (Burlington, Ontario) and seeking instant support, we can only provide you with remote support until we assess the error and fly to your location.

What is included in your managed IT services?

On-demand IT service is one of the offerings of our managed IT services. Other offerings include IT Infrastructure, Server Management, Networking, IT consulting, Data Centre & Storage, Backup & Recovery, and Endpoints Management. Click here to know more.

Our thoughts & opinions

We're putting the team's combined efforts in our blogs for everyone interested in getting in-depth information about automation, security, networking, development, server, and market trend.

Canada spends about 12.1% of its GDP on healthcare, making it one of the top spenders among OECD co...

The healthcare industry in Canada has seen a major shift towards Electronic Health Records (EHRs) i...

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Pay-As-You-Go Model + On-Demand IT Services = 54% Cost Reduction