A Guide to Building Custom Healthcare Learning Management System: What, Why, How & How Much

2 years ago

What a physician always needs is evidence in the form of clinical data. 

What happened to a patient in the past, how he was treated, what was his medication plan, what were his vital body signs, what he is going through now, and so on. 

Because these data always help physicians to learn and enhance the patient outcome by delivering the best possible care. 

This clinical evidence can even help physicians of different healthcare entities to make informed clinical decisions, discuss appropriate care plans, engage patients and enhance the overall quality of care in a collaborative manner. 

But the challenge here is to bring clinical data, patients and clinicians under the same roof while ensuring data security and healthcare compliance. 

And here is where the healthcare learning management system (LMS) plays its role. 

What is a healthcare learning management system? 

We will define healthcare LMS based on its two major use cases. 

Use case #1: A healthcare LMS is the software application that healthcare entities can use to administer, document, monitor and report online courses that are useful for clinicians. 

In other words, healthcare LMS helps healthcare entities to provide effective clinical, administrative and compliance training to their clinical and non-clinical staff while keeping everything in digital records. 

Use case #2: And another more clinical-centric use case is shared learning of clinicians belonging to multiple healthcare entities. 

This means clinicians of different organizations can collaborate, share clinical information they have in a more graphical format, and discuss care plans, medication plans, risk factors, potential outcomes etc to learn something new and feed it back to other clinicians.

So this way, healthcare LMS enables continuous learning, continuous quality improvement and continuous value generation in the entire healthcare ecosystem which ultimately benefits the patients. 

Why is there value for a healthcare entity to develop a healthcare learning management system? 

We would never have written a blog on healthcare LMS (by investing our 5 hours) if it did not deliver any value! 

So, here are its top values. 

  • Clinical learning, anywhere, anytime 

Utilizing medical LMS, clinicians can anytime and from anywhere login to their account with their credentials and join courses. All they require is internet access and a smartphone. 

  • Assignments 

Clinicians can test out their clinical knowledge or level up their clinical knowledge by participating in online assignments. The LMS keeps a record of their performance and even suggests to them where and how to improve.  

  • Easy administration 

The management staff of the healthcare entity can view performance reports, track learner processes, issue certificates, and clear doubts of clinical staff from a single feature-rich dashboard. 

  • Compliance and cyber security training 

A healthcare entity is always vulnerable to cyber attacks. What makes it easier for hackers is the lack of cybersecurity awareness in clinical staff. 

So, to keep them aware of emerging cyber security threats as well as practices to not break the compliance-readiness status, you can run an ongoing training session around compliance and cyber security. 

And most importantly, you can keep this training session well-documented as it is a requirement of many healthcare data privacy laws including HIPAA. 

  • Data-driven clinical decisions 

A healthcare LMS facilitates clinicians and researchers of different entities to collaborate and share clinical data they have access to - with the purpose of knowledge sharing and knowledge gaining. 

The LMS represents the clinical data in a more graphical format (possible with added extra features) which makes it easier for clinicians to understand the trends. 

  • Shared learning 

If any clinician of an organization learns something valuable that has the potential to revolutionize the care, he can straightway put what he has learned into another part of the organization for making it bigger or generalized and to make sure that everybody can use that new clinical learning.    

Solve these 3 technical challenges, and you will have a world-class healthcare LMS 

Nothing comes easy, especially in healthcare! 

Building a healthcare LMS is only 10% of planning, designing, development, testing & launching and 90% of solving these 3 challenges! 

  • Technical requirements of data privacy laws 

There are several data privacy laws that apply to your healthcare LMS if you are managing patient data even for the purpose of research and clinical learning. 

And each of these healthcare privacy laws has several technical requirements which you must adhere to be compliant with applicable laws. 

For instance, data encryption is one of the technical requirements. So, you have to encrypt the patient data you manage. Otherwise, you will be liable for hefty fines for putting patient data security at risk. 

What makes the situation here more challenging is the multiple laws and their multiple technical requirements, leaving you with no choice but to have dedicated compliance experts on board. 

  • Messaging standards (HL7, FHIR) 

When clinicians use your healthcare LMS for collaborative learning and brainstorming purposes, they communicate via built-in chat, voice call, video call functions and even share clinical data with each other.  

So in such scenarios, to keep data integrity, authenticity and security in place, your healthcare LMS must work while adhering to HL7, FHIR standards. And for that, you have to develop it in that way. 

You must read: A detailed guide on HL7 

  • EHR/EMR integration 

There is no need for EMR/EHR integration when you only want to leverage healthcare LMS for clinical and non-clinical staff training from pre-recorded videos and materials. 

But when you have a more advanced use case of letting clinicians learn and discuss in a collaborative manner and with easy access to patient’s clinical data, you must integrate EHR/EMR with LMS. 

With that, it becomes easy for clinicians to get access to all clinical data stored on EHR/EMR through LMS itself.  

But the challenge here is that both healthcare LMS and EMR/EHR aren’t made for each other. This means, that there will be by default several interoperability issues that affect the data sharing accuracy and efficiency. 

Thus, you must follow all interoperability standards while integrating EHR/EMR with healthcare LMS and trust us, not all can address these interoperability standards! (It requires specific skill sets!) 

Our other useful resources:

Healthcare IT staffing in Canada

How to start a telemedicine business?

Develop ePharmacy app like Algo

How do we build a healthcare learning management system? - The entire process

We deliver you value by adding these useful features to your custom healthcare LMS

How much does it cost to build healthcare learning management software? 

Okay. Let us be very frank with you. 

Practically, we can’t estimate the cost of building healthcare LMS without knowing your exact requirements. And hypocritically, we can tell you any rough number to earn the sales. 

And as we are known for, we believe in practicality. 

Because we’re not here for fun. We are here on a serious mission - to revolutionize healthcare with technologies! 

We're an Ontario-based IT company, but only serving the healthcare industry. 

Because, healthcare is where we do exceptionally well - in terms of strategies, design, development, QA, compliance, integration and delivering peace of mind to clinicians. 

When we look back, we see happy faces of LTC home staff, residents, patients, their family members and most importantly our healthcare providers who are now able to deliver quality care with ease - thanks to their guts to ask us for help and our expertise in building healthcare digital solutions.  

Yes, we're a group of people - have been working on healthcare IT projects ever since the first day of our professional careers. 

And you know what - being specific to the ‘one’ industry is the extreme art of delivering outstanding results to clients of that ‘one’ industry!