8 Best HIPAA-Compliant Telehealth Platforms for 2023 (Features, Pros, Cons, Pricing)

4 weeks ago

Looking for the best HIPAA-compliant telehealth platforms?

Finding a platform that meets your all clinical and business needs is quite difficult.

Because not every platform is designed to fulfill your specific needs.

Thus, we have narrowed down the list of HIPAA-compliant telehealth platforms along with their top-notch features, pros and cons and pricing.

So, let’s see who’s going to come out on top!

8 Best HIPAA-compliant telehealth platforms in 2023

At the end of the list, we have mentioned the top tips to select the best HIPAA-compliant platform for your telehealth practices.

1. Our white-label telehealth platform

It’s the best HIPAA-compliant telehealth platform in the market.

Because it’s a white-label telehealth app.

Meaning, it’s ready to use a platform that you can customize as per your requirements.

And what makes it special from the rest is that – it is built with the help of 30+ Ontario-based healthcare practitioners.

Because we want to make it completely reliable for any telehealth practices.

And here are the real-screen images of it.

1. Admin portal

GIF of telehealth app for admin

Get a live demo of the admin panel by clicking on this link 👉 Telehealth admin demo.

In which –

Username: admin@admin.com

Password: Admin@123

OTP (2-factor auth code): 123456

2. Patient side portal

GIF of telehealth app for patient

3. Healthcare provider side portal

GIF of telehealth app for provider

Get a live demo of both patient and provider portal by clicking on this link 👉 Telehealth app demo for patient and provider.

In which, username and password are auto-filled.

(Note: The demo we provided is a telemedicine web app. But we have also launched a mobile version of it. So, as per your need, you can either acquire both or individually.)

Top-notch features of our white-label HIPAA-compliant telehealth platform:

Telemedicine app features

Pros:

  • It’s not limited to just HIPAA but also compliant with PIPEDA, PHIPA, GDPR and HITECH.
  • User-friendly interface
  • Customize as per your unique requirements
  • Easier integration with EMR/EHR, HIS, LIS and IoT or wearable devices
  • Provide ePrescription and sick notes via app, SMS and email
  • HIPAA-compliant document storage

📌 Get a personalized quote!

2. Doxy.me

Doxy.me telehealth platform

Doxy is one of the best HIPAA-compliant telehealth platforms in the market.

Because it offers free of cost unlimited voice calling and a virtual waiting room on its platform.

Top features of Doxy.me:

  • On-demand chat
  • Customizable waiting room
  • Send invites via text and email
  • Text or email notification
  • Screen sharing
  • Group calls
  • Teleconsent

Pros:

  • Easy-to-use platform
  • No-download required
  • Worldwide usage as it is compliant with HIPAA, PHIPA, PIPEDA, HITECH and GDPR 
  • Free BAA (Business Associate Agreement)

Cons:

  • Poor call quality
  • No internal staff communication
  • No integration solution with other health tech systems

Pricing:

Its subscription plan starts from $43/month/user.

3. Zoom for Healthcare

Zoom for healthcare

It's a comprehensive HIPAA-compliant platform for any telehealth practices.

It’s not just limited to connecting with the patients but also helps the internal and external team to stay connected with each other easily.

Top features of Zoom for healthcare:

  • Communication methods via chat, voice and video conferencing
  • Collaborate globally
  • Create virtual events
  • Internal team chat
  • Virtual waiting room
  • IoT and EMR/EHR integration solution

Pros:

  • Easier integration solution
  • Modern architecture

Cons:

  • Not suitable for small-scale healthcare organizations
  • Does not have access to PHI (Protected Health Information)

Pricing:

Its pricing starts from $14.99/month that comes up with 9 user licenses.

Our other useful resources:

4. GoToMeeting

GoToMeeting

It is one of the best HIPAA-compliant telehealth platforms.

It has everything that a patient and healthcare provider need to stay connected – securely and efficiently.

Top features of GoToMeeting:

  • Virtual meeting tools
  • Scheduling appointments
  • Meeting lock
  • In-session chat
  • Disable recording

Pros:

  • Seamless integration with Epic EHR/EMR, scheduling software etc.
  • Access the app from any device
  • Flexible cloud phone system

Cons:

  • The chat option is somewhat limited
  • Requires a high internet connection

Pricing:

Its pricing starts from $12/month/user.

You must also read: Why Should You Build Your Own Nurse Scheduling App or Software?

5. Doximity

Doximity

Doximity simplifies medical network communication with its powerful HIPAA-compliant telehealth platform.

And because of that reason, over 2 million healthcare professionals are already using it.

Top features of Doximity:

  • Social news feed for medicine
  • Provides a latest clinical news
  • Seamless integration with Epic, Amion and Haiku for better scheduling
  • Find clinicians based on demographics
  • Hipaa-secure built-in FAX
  • Document management

Pros:

  • Allows to call the patient privately
  • Stay connected with the internal team, co-residents etc.
  • Search, find and connect with any care provider
  • Helps healthcare providers earn CME points by just reading articles

Cons:

  • Lacks of the proper messaging feature

Pricing:

Its subscription plan starts from $19.99/user/month.

6. SimplePractice

SimplePractice telehealth

SimplePractice is not just limited to telehealth visits but it's a comprehensive practice management solution.

And its platform is suitable for more than 12+ healthcare practices.

That’s the reason, it’s one of the best HIPAA-compliant telehealth platforms in the market.

Top features of SimplePractice:

  • Patient portal
  • Insurance management
  • Scheduling management
  • Simple billing process
  • Document management
  • Patient engagement tools
  • Built-in white-board for activities during telehealth visits
  • Chat during calls

Pros:

  • It simplifies the scheduling process.
  • Helps in improving patient engagement during and after a telehealth visit
  • Allows to manage everything in one place
  • Helps in remaining HIPAA-compliant
  • Online patient intake solution that improves the care experience

Cons:

  • Not suitable for small and medium practice due to high pricing
  • Poor user interface
  • Requires training to understand the entire product

Pricing:

Its basic plan starts from $29/month/user.

However, you need to pay an extra $15/month for telehealth features.

Do further reading:

7. VSee

Vsee

It’s an all-in-one HIPAA-compliant platform for telehealth practices.

What makes it special is that – it’s a no-code low-code telehealth platform.

Meaning, it allows you to configure the app as per your usability and workflow requirements without any coding knowledge!

Top features of VSee:

  • 3-way group video chat
  • Screen sharing while video chatting 
  • On-demand messaging
  • Desktop app available for Mac and PC
  • Revenue cycle management
  • Integration with IoT or wearable devices
  • Can integrate with Epic, Athenahealth, Cerner EMRs

Pros:

  • Allows to configure the platform as per your requirements
  • Comes up with live-chat support
  • Offers free virtual waiting rooms

Cons:

  • The platform is complex to understand.
  • The virtual meeting is limited to just 3 people.

Pricing:

It has a free version which comes with unlimited video calling, screen sharing, HIPAA BAA, a virtual waiting room and SMS-based invites to patients.

And for extra features, its subscription plan starts from $49/month/user.

8. Healthie

Healthie telehealth

Healthie is a comprehensive solution for any telehealth practice. And one of the best HIPAA-compliant telehealth platforms in 2023.

And just like SimplePractice, it’s also a practice management solution.

Top feature of Healthie:

  • Scheduling management
  • Simple invoicing and billing practices
  • Patient engagement tools
  • Patient portal
  • eFax solution
  • Group telehealth 
  • Internal team chat

Pros:

  • Offers 14-day free trial
  • Helps in streamlining the workflows
  • One-click online scheduling
  • Comes up with personalized solutions for onboarding
  • Allows to share educational and wellness content with the patients
  • Helps in tracking the client's progress with activity tracking and goal setting

Cons: 

  • Hidden costs
  • It’s designed for wellness and nutrition professionals.
  • The platform is complex to understand.
  • No reminder feature

Pricing:

Its basic plan starts from $45/month/user.

How to select the best HIPAA-compliant telehealth platform for growing practices?

What matters in telehealth practices is – delivering a pleasant care experience with the highest ROI.

To do so, it’s essential to select the right HIPAA-compliant telehealth platform.

And for that, here are the 7 essential steps you need to follow.

  • Identify your needs
  • Compare it with all the platforms
  • Analyze how it is compatible with integration with other health tech systems
  • Does it offer customization as per your needs?
  • Put together all the aspects and discuss with team members 
  • Get a live demo of the platform
  • Evaluate the performance and choose the platform

But if you want to avoid this entire process, you must consider our white-label telehealth platform!

Because it comes up with everything you want in one place and allows you to customize the platform as per your unique requirements!

📌 Get a personalized quote!